My daughter got this double quarter pounder at McDonald’s a couple of weeks ago. It is RAW!!! I contacted McDonald’s corporate office and they forwarded my comments to the franchise owner, multiple times before he answered. I specifically requested an email because strangers on the phone are hard to understand because I am severely hearing impaired. Today the owner called me and on top of trying to understand an unfamiliar voice, he had a thick accent and I couldn’t understand him. After explaining that I was deaf and couldn’t understand him and could he please email me he said no and just repeated himself over and over until I got just enough to know that he wants me to come to the store an...
The food was decent, but this place used to be much more welcoming. I went through the drive-thru tonight and didn't receive any acknowledgment from either the order/payment window attendant or the person handing over the food. They both seemed indifferent and uninterested in my presence. There was no greeting, no welcoming words, no thank you, and not even a simple "Have a nice day." It felt like there was no effort at all towards customer service or engagement. I've been a loyal customer for years, but I'll be looking at other options now.
Update! The staff I encountered during that visit seems to have changed. The new team I interacted with on my last few visits has returned to the effi...
It literally doesn’t matter how many times you say the word coke, you will end up with Dr.Pepper or diet coke. You’ll circle back through the drive thru to have it fixed, doesn’t matter how nice you are they’ll give you attitude like you came into the building and messed up your own order. You’ll leave, take a sip and it’ll STILL not be coke.
The fries are just always COLD AND HARD!!! That’s my only con! The playground in there is nice and the staff is really nice it’s just the food could be a little better!
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The food was lacking in flavor. I tried the chicken sandwich, the Big Mac, and the Quarter Pounder, but unfortunately, none of them had much taste.
Good spot. They always burn the English muffins. Sometimes forget ordered items. Notifying management resolves missing items.
The service was quite efficient and the food was good, but unfortunately, it upset my stomach.
Food: 5 Service: 4 Atmosphere: 5 Service: Takeaway Price per person: $1–10
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At Mc D's, it's about the ease and the speed. Well done on both counts.
I got the food fast and was able to make my meeting on time
