I was initially disappointed with this restaurant as they unexpectedly closed at 10pm without any advanced notice, despite Google indicating they were open 24 hours. I missed picking up my Curbside order that night. Fortunately, when I returned a few days later, Juan, who I believe was the supervisor, was incredibly helpful. He apologized for the inconvenience and honored my entire order that had been missed. Thanks to employees like him, I decided to continue supporting this restaurant instead of taking my business elsewhere.
Drive Thru line was super long. I thought I would have faster service getting off since there was no one waiting to order. I was literally just standing there in front of the register for 10 minutes before I was even acknowledged. Manager kept walking around giving orders to everyone else and never even looked my way to place my order. This place is NOT the same with new management they put here. Everything was just very sloppy. Never coming here again! I'll make the trip to the one on Ridge Rd.Rate: 0/10
So I would originally have 1 star because of the fact that they now close at 10 o'clock and had no announcement anywhere, even if google says 24hrs. I was not able to get my Curbside order in this night, but fortunately went back a few days later and juan, I think was the superior name, was great he apologised for the inconvenience and honored my whole order that was not given to me in this night. if it wasn't for employees like him, I would have taken my business elsewhere.
Customer service horrible! After placing the order on the kiosk, the kiosk directs to pay at the counter cause the credit card machine was not working. After waiting at the counter for about 10 min and the employees just not even acknowledging that there is now a line form we decided to ask for help to order and was told to use the kiosks that was not working. Then get attitude from the shift manager. Waited over 30min for the order. Which was never received!
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Doesn't even deserve a star... This is the worse McDonald's, never have I had this experience, the service was bad,fries cold ,order was taken wrong.. got home and I had to go back to the restaurant, no meat on one of the cheese burgers , to complain to the manager Yuvia and while I was doing that employees(kids)kept smirking and laughing..I was mad and that made it even worse.. ???
Once we got in, we got a friendly welcome. The staff was very patient, understood and made us feel comfortable. They were very attentive to our needs and the place very well cleaned. The music in the background was just at the right level that allowed us to conduct funny conversations. The ice machine works there by the way. In any case, would come back to this place.
The service was fast and the front staff was nice but I ordered a family bundle and all the Burgers came out squished and one had 2 bottom breads
The staff at this McDonalds were extremely friendly and accommodating. It is the best McDonalds I have ever visited.
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I work close and usually go to this mcdonald’s, and yet literally every time I order the fritten are uneatable.
Very bad service they took an hour to get or food supposed to be a fast food place
Iced French Vanilla Coffee
Piece Chicken Mcnugget Happy Meal
Hot And Spicy Bof Chicken Pack
Piece Mcnugget And Medium Fry
Chicken Mcnuggets Happy Meal
Crispy Chicken Sandwich Meal
