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"I waited at the counter to order for ten minutes before somebody helped me. I made eye contact with 3 people. Over all I hope somebody will try and fix this"
Phone: +16049403770
Address: 5776 Ladner Trunk Road, Delta, V4K 1X6, Canada
City: Delta
Website: https://www.mcdonalds.com/ca/en-ca/restaurant-locator.html
Monday: 05:00 -22:00
Tuesday: 05:00 -22:00
Wednesday: 05:00 -22:00
Thursday: 05:00 -22:00
Friday: 05:00 -22:00
Saturday: 05:00 -22:00
Sunday: 05:00 -22:00
Dishes: 0
Amenities: 7
Categories: 5
Reviews: 2821
I wish I could give zero stars to this location. Guy named Adit is super rude and very unprofessional. I was given stale food. I could tell it’s not fresh by just looking at it. I asked for a fresh burger. He (Adit) refused to give me fresh burger and told me to pay again. I am not supposed to pay again if I’m not served fresh food. He said he’s the manager there, he could do whatever he wants. He doesn’t behaved like the worker but feels like he owns the Mcdonald’s. He was even raising his voice while arguing with me. He has no idea about customer service.
Ordered food through the kiosk, which did not print out a receipt...when I received my order, I asked whether everything was in there, and it was confirmed. When I got home, half of my order was missing. I called and was told to come back to pick up the rest of the order. The person I had spoken to on the phone, was no longer there, and the other staff were not particularly friendly and did not apologize for this. The service has definitely gone down.
The wait is way too long if you go inside and the drive through is always busy too. Inside they have self service kiosks after you use that you'll be among lots of people waiting a long time for your food drinks. Once I finally got my food at home I saw that the $5 large fries I ordered was half full. More like small fries in a large container. I'll never go back to this location again.
Sat in stall #1 for 15 mins after ordering 2 lunch meals at the drive thru for my kids. After that length of time I went back into the restaurant for a refund. Disappointed in the managers on shift and lack of communication. Will dine somewhere else in the future or come back when I have more time to waste parked in stall 1….
I waited at the counter to order for ten minutes before somebody helped me. I made eye contact with 3 people. Over all I hope somebody will try and fix this
