Unfortunately, I cannot recommend trusting the employees at this restaurant. I live just two streets away, so I often order from here. Today, I used the kiosk and ordered two plain McDouble burgers, six nuggets, and received a free medium fries for nearly $9. However, when I received my order in a small bag, I noticed that my nuggets barely fit inside. I counted my items and realized that I was missing my fries. I walked back to the restaurant, which took another five minutes, and showed them how my order was incomplete. After waiting for a manager for about four minutes due to their busyness, I informed them that I was missing my fries. Despite being honest about my order, I received no apo...
Horrible customer service from management and crew. Morning shift of 11/29/22 runs as if no management is present. Management pays 0 regard to dine in and take out orders and focus on nothing other than drive thru. Many customers asked for management andmanagement would have their crew handle their customers issues. Orders are deleted from the screen like if they?re being givenout. Orders screens were blank while 20+ customers are still waiting on their orders. Many customers were waiting 15+ minutesjust for a coffee. I waited 20 minutes for my order even when it was placed in advance with the app. 5 minutes into waiting myorder was deleted off the screen but yet no number was called. So I w...
Order at the kiosk as what I always do so I can get the good deals but somehow they have this one person I think is a crew leader that not once or twice that she told me that my order is not getting through the system. It's crazy because on times thatI do it with other crew cashier I don't have problems getting my orders. I think she just don't want to entertain cheap orderson busy days and even told me that deals are not available anymore when it is clearly available at the kiosk. CORPORATE shouldlook at how your people are working with customers. I will never go back to this location.
Just driving through and was craving some fries. Placed a mobile order (double ???? ,???? and nuggets) and got online. Both lines were busy and it took a few minutes to get to the speaker. But once I reached the speaker, it was smooth sailing. So bepatient, cause the food came out good. The ???? wasn't overdone, the nuggets was really hot and crispy, yet juicy inside. Thefries were good but wasn't as hot as I like. Would've been a 4 ???? if it was quicker and the ???? were hotter.
Book a table now
This location is always full and the wait is very long. I gave them the benefit of the doubt many times but it just seems like this McDonald's just can't get themselves to work in an efficient manner. Maybe the blame falls on management, or maybe it's theemployees. Either way, the consistency of bad service is enough for me never to return to this store.
The drive thru cashier had problems hearing through the speaker. I had to repeat the code 6 six times no exaggeration. The fries were fresh and hot once I got them but the cashier couldn't understand 1 large chicken nugget combo and 1 large fries. Sheinitially only gave the combo. He question is why is it 2?
The food is consistently cold, and I frequently don't get all of my order. When I raise a complaint, they sometimes substitute items with things I didn't ask for. Plus, DoorDash doesn't guarantee that I receive the correct compensation.
I find it really frustrating that they always forget to include my extra sausage in the hotcakes and sausage order. My son had already started eating his hash brown, so just ignore the fact that it’s been touched, haha!
Book a table now
The food was served cold, the coffee was awful and way too bitter. I also didn't get my chicken nuggets. This was one of my worst experiences at McDonald's.
Upon arrival, we found that the service was slow and it took a while to flag down another server due to the long wait times.
6 Pc. Chicken Mcnuggets Meal
The Kerwin Frost Box 10 Pc. Chicken Mcnuggets Meal
40 Pc. Chicken Mcnuggets 2 Large Fries
4 Piece Chicken Mcnugget Happy Meal
The Kerwin Frost Box Big Mac Meal
6Pc Chicken Mcnuggets Happy Meal
