I recently had my first experience at this restaurant and I was very impressed! It's situated in Forest Park, GA, and I found it to be extremely clean. The restaurant is conveniently attached to a Shell gas station. The manager was incredibly friendly and supportive, showing appreciation for his team's hard work. I noticed several staff members assisting customers at the kiosks, which was wonderful to observe. The parking lot is spacious and includes some handicapped spaces. Additionally, there's a designated play area with several tables. For more details, be sure to check out my photos and videos!
The girls at this location treat their job like social hour. A LINE was waiting outside at 2 pm and someone had to HONK for them to take our order. And then the girl taking my order kept acting like she couldn’t hear me because she was too busy giggling with her friends. The reason for the 3 stars is because my nuggets and fries were fresh and my sprite was CRISP!
I visited the drive-thru to pick up a coffee, but the attendant misunderstood my order. When I pointed this out at the window, she was quite rude and simply replied, "It's okay," before tossing my card on the ground. It's important for you to pay closer attention to your franchise and management team.
I dislike using any drive-in, and this one was no better. I was asked to pull up and they would bring it out. At times this is a sigh, that at least one part of the order will be fresh. Not today, fries were cold, the meat and bun were cold. Eating outnowadays sucks.
Book a table now
Need to be more trained and customer service more tenant to customers pay attention to what you doing stop Miss items in your bag focus more tension and stop playing around and drive through windows
I ordered two double cheeseburgers and a large fry. Around 12:10p.m was asked to move up and over 5 cars came and left. Just wondering how long it takes to make that. ? It's now 12:32 p.
I didn't purchase anything because the place needs a thorough cleaning. I'm not sure who's managing it, but the overall atmosphere is quite unprofessional and lacking.
I used to blame the employee's now i understand with this economy that they don't get paid enough, which can cause low morale and interest in the job.
Book a table now
The experience was terrible! The service was incredibly slow, my orders were completely incorrect, and the staff had bad attitudes.
It was quite good. I'm not a big fan of fast food, but the staff were very friendly.
