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"Judy N the manager was the very best part of my experience. I truly appreciate her patience look forward to returning"
Phone: (+1)3019422412
Address: 2741 University Blvd W, 20895-1914, Kensington, United States
City: Kensington
Website: http://mcdonalds.com
Dishes: 0
Amenities: 2
Categories: 5
Reviews: 5
Workers are plenty nice and satisfy when the suns up, but I really can?t justify the ?24 hours a day? signage posted all over the restaurant when it closes from 1 4 every night. Tends to just make people angry and not return when you get turned away at the drive through at this time consistently Hey if it?s going to happen every night, print a sign, and buy a traffic cone and just place it in the drive through lane saves your workers time and is an explanation False advertising is annoying enough right?
I had a drive thru online mobile order I walk up to the drive thru window and they tell me they can not do the order because Im not in a car. This is not right they could have easily done my order and had given to me the food as ordered correctly . I went home with them denying the food to me just because I did not have a car. The manager or person in charge goes by the name of Ana. Simply being lazy and not that she had anything else to do but she was just not wanting to help the customer out.
this restaurant repeatedly messes up orders we place via the McDonald's app. Today we called to complain and they said they cannot even do a refund without us coming back in. They were barely professional and completely non-responsive and unhelpful. Corporate McDonald's should know they have a problem with this franchisee. I will contest the charge for the full meal (for a family. of 5).
Even just a year ago it wasn't this bad. Also don't go here after 5pm if you have a choice, high probability of a bad experience. Double check your order as often they forget or mix up items. The scumbag franchiser under staffs the location to where after 9pm it's drive thru only. Corporate should probably seize this franchise from the owner under terrible brand representation.
Judy N the manager was the very best part of my experience. I truly appreciate her patience look forward to returning
