My food got cold while I dealt with an issue involving two staff members regarding my son's order. One of them had a poor attitude and showed no interest in assisting us; she claimed my order was canceled and had already shown it to my son. When I requested to see it myself because I was charged for it, another staff member attempted to show me an order with the same number but a different name. After a few minutes, she said she would go check for the receipt, and eventually, I received my food after a 30-minute wait. I was frustrated because they walked right in front of me without asking if I needed help. I had to ask, "Can someone help me? Hello?"
