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"Probably one of the worst McDonalds stores in NSW. Not once have I received an order without least one mistake. No point mentioning this to management, their apathy is tangible! Expect the worst and anything better than that is a bonus."
Phone: (+61)98374411
Address: 458 Quakers Hill Pkwy, Quakers Hill, Blacktown, New South Wales 2763, Australia
City: Quakers Hill
Dishes: 2
Amenities: 3
Categories: 5
Reviews: 145
I don't know how McDonald's continues to stay in business! Every time I buy the rubbish food I get rubbish, rubbish service and I have to return the so called food and ask for a refund. Also it's staff are incredibly stupid and seem to possess no intelligence or common sense what so ever. For example today I ordered using the touch screen a cheese burger meal and a chocolate hot cross buns. After waiting 15 min at 1.49 am when it's not busy I received only a hot cross bun. After returning to tell staff my order is wrong I then received a bun with only meat inside with a warm flat coke and now the hot cross buns was cold. Then returning the food and showing the idiot staff the so called burge...
We ordered Happy Meals but they did not come with the Happy Meal boxes and toys. This disappointed my two children. It's not difficult to include two toys, as that is part of the appeal of ordering a Happy Meal. Every time I have visited this McDonald's, there have been long waits for items, wrong items, or missing items. For example, I received a ham toastie instead of a cheese toastie, the wrong coffee, and missing pancakes and hash browns. The whole point of ordering from McDonald's is for it to be fast, cheap, consistent, and reliable. This particular location has been so unreliable that I do not want to order from here again.
My partner and I ordered a $60 meal early one morning while we were sick with covid, only to receive half of the order. We were unable to leave the house to fix the issue. When we called the manager to see if anything could be done, she did not apologize and hung up the phone. Additionally, the young Asian manager has a bad attitude and lacks basic customer service skills. This restaurant is a joke and either needs a complete staff overhaul or should be permanently closed down.
I completely agree that the McDonald's in Quakers Hill is the worst. When I went there, I was told to order on the machine, but another customer who came in after me was served right away. Not only are they the worst, but they are also lazy and I felt like I was treated unfairly because of my race.
Probably one of the worst McDonalds stores in NSW. Not once have I received an order without least one mistake. No point mentioning this to management, their apathy is tangible! Expect the worst and anything better than that is a bonus.
