Mcdonald's - Table reservation

I ordered 2 Big Mac meals, one for myself and one for my wife. We live only a 2 minute drive from the restaurant so we decided to take the meals home instead of dining in. After giving my wife her meal, I started on mine and noticed that my Big Mac looked a bit thin. Upon further inspection, I realized that it was missing one of the beef burgers. I planned to return it but decided to eat my fries first to avoid them getting cold. However, the fries were barely warm, but I ate them anyway due to hunger. My wife also mentioned that her meal was not very warm, but she ate it as well. I went back to the restaurant and they replaced both meals, which were correct this time, but the food was still...

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I hate the McApp, it’s truly dreadful, but what’s worse is that the staff still seem mystified by how it works. I arrive at the restaurant having placed my order via the app opt to pick up via the drive thru. I get a code which I quote to the member of staff at the speaker. I’m told to drive to the collection point. I get there the girl is confused as my order is not on the screen. Rather than talk to someone I’m told I have to drive round again!??? Seriously? Stupidly I do then get stuck in a queue of 6 cars which takes almost 10 minutes to get back to the collection window. I don’t receive an apology just a “oh hey”. Great job McDonalds. Idiots.

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This McDonald's location in Kettering is top-notch. The staff is friendly, the restaurant is very clean, and the food is hot, crispy, and delicious. It's the perfect spot to grab a quick meal or snack.

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everything I received was fresh and hot. the place was clean and staffed. there is not much more what they expect from mcdonald.

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faster service tomorrow. really friendly staff and tables beautiful and clean. could not ask for much more

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