Went at 1:30 am on the 31st less than 24 hours after they reopened having been closed for 3 weeks , I ordered what I thought was a simple order a mayo chicken ONLY MAYO keep that in the back of your mind a portion of mozzarella dippers and a steakhouse stack meal with only cheese and sauce . Pretty easy Yet what I got A mayo chicken with mayo pickles and onions A steakhouse stack with EVERYTHING on I don’t know if it’s the staff playing silly idiots or just being thick but a mayo chicken has never ever came with either and thankfully I or my lads wasn’t allergic Sort it out
I used the delivery service Just Eat to order from this restaurant, and it was a terrible experience. The food from this McDonald's location was not only incorrect, but arrived cold. The drivers even stole some of the food. Despite spending £30, the order was only worth about £10. When I called the restaurant 27 times, they ignored me or simply stated that they didn't care and couldn't do anything about it. The staff's customer service was extremely lacking. Here is what I received, despite ordering something completely different.
I ordered a BBQ Bacon Stack for myself and a McCrispy for my wife. Unfortunately, the bacon was not cooked properly and had a terrible taste. The fries and milkshake were decent. The chicken was extremely dry, similar to eating cardboard. Once again, the fries and milkshake were satisfactory. It has been a long time since our last visit, and it will be a while before we return again.
Absolutely appalling service. I was order 56 and an hour later while they were giving out orders in the 90’s and I complained, they took my receipt and 10 minutes later brought my order. When I complained they said they were too busy. An hour for a cheeseburger!!!!!! So disappointed that there was no apologies or compensation.
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I ordered food about 1am. I waited and waited almost an hour before I contacted them to see why my order has been passed onto 5 different drivers. They said they were closed for a software update and don’t have access to the app to inform people. Now I’m £20 down and have no food. A refund takes 5 day. Absolute joke.
Absolutely terrible McDonald’s, staff are rude and unhelpful. Never give napkins, condiments and always seem to mess up the order. My recent trip saw a eyelash extension in my food
I placed a delivery order with special adjustments, but when the food arrived, it did not have certain items excluded as requested. Thankfully, my allergy is only mild.
Absolutely terrible, how can you not cook fries correctly when you make them constantly every day? Pathetic, do places not bother training staff these days?
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I think this is one of the worst McDonalds I’ve been to. Rude service. Cold food and coffee. No napkins. Scruffily wrapped food.
Foods nice sometimes drive through is very busy icream machine and milkshake machin is always of because they can’t be bothered
