Mcdonald's

Mcdonald's - Table reservation

West Broad Street, Richmond, 23230, United States Of America Reservation
2.2 /5
174 Reviews

"6:44 a.m. drive thru closed the whole store is closed"

Details

Phone: +18042707918

Address: West Broad Street, Richmond, 23230, United States Of America

Reservation, Booking

City: Richm

Website: https://www.mcdonalds.com/us/en-us/location/VA/RICHMOND/8060-W-BROAD-ST/1239.html

Opening hours

Monday: 05:30 -23:00

Tuesday: 05:30 -23:00

Wednesday: 05:30 -23:00

Thursday: 05:30 -23:00

Friday: 05:30 -24:00

Saturday: 05:30 -24:00

Sunday: 05:30 -23:00

Statistics

Dishes: 0

Categories: 5

Reviews: 174


Address

Show Map

Reviews

DiscoJammingPJ

1/5

This is about a complaint about finding a Band aid in my food, and now I feel really sick. My cousin, his girlfriend and I came to the McDonalds drive thru around 6:30ish pm on 02/03/24 and ordered our food in 2 separate orders. When we received our food, we realized that we were missing a mcchicken for one of our orders, we got that resolved quickly with no complaint. But, thats just to add on top for what Im about to tell you what I found. When we came back home we were eating our food and my cousin found the rubber part of the band aid in his food. We went back since we live relatively close to the location and asked for a new meal for my cousin mind you I still havent got to my food and...

mohammad

1/5

It seems like customer service is no longer a priority here. I ended up going next door and spending my money there instead. When I walked in, the manager just pointed to a sign and said to use the kiosk to order, but when I got to the kiosk, it was closed. You really need to train your staff better on how to treat customers, or else you'll lose them.

Rachel

1/5

Their sign literally says they have ice cream. We waited 20 minutes with only two cars ahead of us to get to the ordering screen where it took another 10 minutes to actually order and they proceeded to say they have zero ice cream. It took FOREVER for the person taking the orders to do their job. It was insanely bad service.

Ray

4/5

Purchased food for self and 2 grand kids. There's was very good. Kids meals. Mine a Mcdouble. Just warm. Didn't have that fresh taste and temp. Overall a good rating on experience. I did order on kiosk.. Manager brought food to table and very friendly.Kid-friendliness: Video games t some tables. Kids loved. Book a table now

xpertplayer

1/5

this is the worst mcdonald’s i’ve been to yet, the people were so rude that we left before we completed the order. do not ever go here if your looking for a regular conversation for a order.

Ether

5/5

Parking: There is plenty of parking space.Kid-friendliness: Good option for kids on the run.Wheelchair accessibility: Wheelchair accessible

ghostdog310

1/5

New managers still just as rude as the last staff. Tried to give them another chance but will not be going

Dreday

5/5

I had a really great experience my cashier Angel ? was very nice and displayed great customer Book a table now

Brendan

5/5

This place is surprisingly fast at night. Staff is friendly and the food is always