I placed an online order at 9 PM and arrived at the restaurant by 9:05 PM, parking in pickup spot 2. By 9:15 PM, I moved to the window as directed by a young employee, only to find my order wasn’t ready. I was told to return to spot 2 and wait outside until it was ready, which meant waiting until 9:30 PM. When I finally got my order at 9:31 PM, it was completely incorrect. The teenagers managing the restaurant seemed overwhelmed, causing customers to wait over an hour while only three cars were served. As of 9:53 PM, I was still waiting in the car at window 3 for the food I paid for over an hour earlier. By 10:06 PM, I was still waiting, trying to feed three children in the car. This experie...
I went to this restaurant one night to pick up something for my mother, but they had us waiting in the car for 45 minutes without anyone acknowledging us over the intercom. I called to check if our order was still being prepared, and the girl on the phone confirmed that it was. As I was speaking to her, I could hear her and others arguing about who was responsible for serving the drive-thru customers, while four other cars remained in line. I approached the first window, but the staff just glanced at me and walked away, so I moved to the second window where a young lady told me I had to place my order there. Frustrated, I left along with some other cars. It was only when a man had to knock o...
It is 11:08pm, 02/26/2022. I am stuck in this drive thru line. I have been in this line for 40 minutes. It took ten minutes, with one car in front of me, to get to the speaker. I sat at the speaker for 30 minutes (estimated), before anyone acknowledged me at the speaker. I had no other choice but to sit here this long as there are multiple cars in front of me and behind me. Once some came to the speaker, all the young man said was we ain't taking no more order at this time then I heard a young lady laughing. I did not say anything, I just drove up to continue to be stuck sitting here in this line that isn't moving. I was at the first speaker. The second speaker have cars waiting as well whic...
Initially, I waited just 10 minutes in the car drive-thru before opting to place my order at the kiosk. I observed that the staff were not wearing gloves, and one employee was coughing into their hands while handling food. It appeared that there was no handwashing policy in effect. Furthermore, I noticed a woman scratch her face and then continue serving food without washing her hands. The cashier and another worker seemed disengaged and appeared intoxicated, often walking away from the counter without assisting customers.
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Why is this Place still OPEN FOR BUSINESS !!! This place sucks waited in line an hour an was stuck an couldn?t move . No complementary fries, drinks ,burgers or something for the long WAIT! MANAGERS NEED TO WORK THE NIGHT SHIFT BECAUSE THEPROFESSIONALISM SUCKS ON ALL LEVELS. I will be REPORTING THIS PLACE They NEVER TOOK MY ORDER SAID SHIFT CHANGE GIVE ME A MIN ANTHAT ENDED UP 30 more minutes how UNPROFESSIONAL
I would give this restaurant one star due to the terrible customer service and the mold on my bun. Unfortunately, I wasn't provided a receipt. When I returned for a refund, they only offered a refund for the food that was left uneaten in the bag. I spent $33 on my order but only received $15 and some change back.
At many McDonald’s locations, the food can often be lukewarm, stale, or taste old. However, I visit this particular location a few times a week, and it consistently feels fresher than others. There are a couple of staff members here whose names I don’t know, but their enthusiasm always brightens my day.
I ordered a caramel iced coffee, and what I received was disappointing. It seems like they're rushing orders inside, as I waited over 15 minutes in the drive-thru. They really need to improve their drink preparation. An iced coffee shouldn't be dark; it looked more like sweet tea.
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My egg biscuit was nice and hot. I'm only giving 4 stars because they didn't give any jelly and some of my biscuit was hard. Other than that the app ordering process is awesome.
The food was hot and correct. The inside wasn't the cleanest. Don't use the drive thru it was super slow.
