During my recent visit, I noticed that the tables were consistently dirty throughout the day, with a sticky residue on them. The floors were in similarly poor condition. Customer service was another issue; one employee took our order while distracted by her phone, seemingly engaged with Snapchat, and the service was inexplicably slow for a fast-food restaurant that wasn't busy. Additionally, some staff members have a habit of wearing their pants low and constantly adjusting them, without adhering to basic hygiene practices like washing their hands. They don't wear gloves or wash their hands as needed, which is concerning. While I realize that many of these employees are young, it's the m...
McDonald's - Table reservation
215 North Ave, 60139, Glendale Heights, US, United States Reservation"No matter how big your order is they only give you 1 sauce. I got a 20 piece nuggets. 2 burgers. 2 large fries and still refused to give me more than one sauce"
Details
Phone: (+1)6308719007
Address: 215 North Ave, 60139, Glendale Heights, US, United States
Reservation, Booking
City: Glendale Heights
Opening hours
Monday: 00:00 -23:59
Tuesday: 00:00 -23:59
Wednesday: 00:00 -23:59
Thursday: 00:00 -23:59
Friday: 00:00 -23:59
Saturday: 00:00 -23:59
Sunday: 00:00 -23:59
Statistics
Dishes: 10
Categories: 5
Reviews: 2332
Address
Reviews
i had a mobile order that i was picking up through the drive thru and the app doesn’t have like a “notes” section to say what not to include in my chicken sandwich. i pulled up to the first window to grab my receipt and i was going to tell the person to not add any pickles or onions to it. he slammed the window shut and left before i could say anything. i pulled up to the second window and tried getting the girls attention. i got ignored twice. i was louder the third time and told her and she told someone else not to add any pickles or onions. she was cursing me out in spanish thinking i wouldn’t understand it which i did. very rude people and service. if you don’t want to be there then don’...
This McDonald's is one to avoid. Not only because of the outrageous prices since it is not corporate and is a franchise. They literally overprice everything at this location but because of how petty they are. I placed an order for a coffee using my app coupon on a Monday evening with literally no other customers in line, me being the only car. I needed to place a second very small order for another person in my vehicle whom wanted to use their own app and they tell me it's one order per a car and they can't assist me with a separate order. They told me I can only add to my order, I would need to drive back around just to place this order. Smh
I encountered several issues at this McDonald's. I understand that mistakes can happen, but when I try to address the errors, I often feel ignored or met with a dismissive attitude. I simply want the mistakes to be corrected. On two occasions, my son has had to add his meal because they seem unwilling to provide a plain cheeseburger. Even when I kindly request a double-check of the order, it doesn't seem to help. Book a table now
terrible, terrible coffee. Why do I love mcdonalds coffee? because I travel a lot and it is consistently good, except here. what makes you different from the reliable standard that mcdonalds offers literally than franchise? twice in order I ordered and it is in the ground water with cream. what is strange considering how everything is being measured for them to create it?
1. The staff in the drive-thru didn’t seem to understand my order. 2. My order was consistently incorrect when placed through the drive-thru. 3. I ordered two Big Macs, and they were cold. The patties were too small for the buns, the sandwiches were dry, there wasn't enough sauce, and the buns fell apart. Overall, it was a frustrating experience.
Tastes just like any other McDonald's. The difference is this particular place seems to give you less of your food and forgets to give you all of your food when going through the drive-thru. Their prices are much higher than any other McD's 2 more for value meal) and they will tack on an upcharge for a lot of items 50 more for Apple juice)
Two drive thru lanes is a dumb idea. But if you're gonna have them, make sure they're both active. Went into the outer lane and sat there while other drivers went to inner lane! Always use inner lane. Book a table now
Food was ight; they specifically asked me if I wanted any sauce with my chicken nuggets and I said yes, sweet and sour sauce... you think it was there? Like, they had one job THEY OFFERED ????
No matter how big your order is they only give you 1 sauce. I got a 20 piece nuggets. 2 burgers. 2 large fries and still refused to give me more than one sauce
Dishes
Book a table now
Categories
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Coffee & Tea
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Fast Food
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Asiatic
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Burgers
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Coffee
Amenities
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Accepts Credit Cards
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Television
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