We brought this to the attention of the cashier and the manager, but instead of expressing concern, they simply asked if we wanted another tomato. We declined and expected some sort of compensation or an apology, but instead, we were met with indifference and no real offer to make things right. The staff's reaction made it seem like they were aware that the tomato was moldy before serving it.
As you can imagine, the rest of the meal was far from enjoyable, especially after finding the hair, which made it feel unappetizing overall. We definitely won’t be returning. The food was lackluster, apart from the koubideh, and the customer service was nonexistent.
I used to come to get Mediterranean food at this place long time ago and it was good. Now the food had no flavor . The chicken is redish color thinking it 's seasoned well but its not. The rice was a bit hard and no taste not even with the little sauce given on the side to add to it. The worse was the hummus, it had a bitter aftertaste. Not good at all. The only ok thing from here was the cucumber salad. Will not get food from here anymore. I wasted $56 for two plates combo and two drinks with a side of hummus because it doesn 't come with it..
They also took a long time to serve my order. To make matters worse, Lori tried to give me a refund for just the plate, and when I mentioned that I had returned the food, she responded in a nasty tone, saying, "You didn't bring me all the food back." After that, she went to inform her coworkers, and they all started laughing.
I would not recommend eating here; if you do, make sure to check your food carefully to avoid finding hair in it.
Food is always delicious here but the service could use a revamp. Waited just under 30 minutes for my order only for the young lady to tell me that they ran out of rice as you can see in the picture.
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Food is always delicious here but the service could use a revamp. Waited just under 30 minutes for my order only for the young lady to tell me that they ran out of rice as you can see in the picture.
Lowest quality chicken spices taste bad my pita wrap was raw the cucumber salad tasted like old cucumber. This place is garbage.
We had our dinner there last Sunday and we enjoyed the food was so nice and the price is reasonably
The food is incredibly flavorful, but the portion sizes could be larger.
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The food is tasty, but for the price there should be more meat less rice
Food tastes really good but the portion is not enough
