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"Selina was very accommodating and polite always had a smile on her face. Lovely breakfast and lovely service. They didn't rush you at all which I thought was fab and I would defo come again all staff amazing. The pic was my nephew's breakfast large selection of food to choose from"
Phone: +441619628113
Address: Carrington Lane, M33 5BL, Trafford, United Kingdom
City: Trafford
Website: https://www.brewersfayre.co.uk/en-gb/locations/cheshire/mersey-farm-sale?cid=yext_41514925
Monday: 06:30-23:00
Tuesday: 06:30-23:00
Wednesday: 06:30-23:00
Thursday: 06:30-23:00
Friday: 06:30-23:00
Saturday: 07:00-23:00
Sunday: 07:00-22:30
Dishes: 0
Amenities: 16
Categories: 5
Reviews: 935
We had an incredibly disappointing Saturday brunch experience. When we arrived at 12:10pm, the restaurant was still closed due to tables not being cleared from breakfast. The staff, while polite, seemed unable to handle the situation. We were finally seated at 12:35pm, and when our food arrived, it was terrible. To make matters worse, there were multiple young children from different families running around the tables and screaming, while their parents did nothing to control them. It was disappointing to see so many parents allowing this behavior. The atmosphere was further ruined for several tables of senior citizens who were clearly frustrated that their Saturday treat was being disturbed.
A huge thank you to Jamie and his team for saving our Christmas day. The online booking system had allowed me to book for Christmas day even though they were full. I’d had to ring to check something and even though Jamie told me they were full, he did everything possible to ensure we had a table and a lovely Christmas dinner. He was compassionate and helpful and what must be the most stressful day to organise. Thanks again.
This year, I had one of the worst meals at this restaurant. I ordered the mixed grill, which had burnt meat and very well-done sausages. The chips were cold and there was no staff available to address my complaints. My wife's Christmas meal was also disappointing, with the roast potatoes being the worst we've ever had.
We waited so long to be seated that the cashier told us to choose a table. I then queued for 15 minutes to order two meals. An hour later they had still not come so I complained. Both meals were lukewarm when they finally arrived. The restaurant was two thirds full but there only appeared to be one waiter.
Selina was very accommodating and polite always had a smile on her face. Lovely breakfast and lovely service. They didn't rush you at all which I thought was fab and I would defo come again all staff amazing. The pic was my nephew's breakfast large selection of food to choose from
