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"Mirch Masala has had some work done to update it and it looks lovely. We went on a week day for lunch expecting to do the buffet only to find that they no longer offer this-such a shame. So we to ordered from the menu and the food was delicious and the portion size was decent as usual. We would definitely go back."
Phone: +442086791828,+442086727500,+442086842223
Address: 1416 London Road, SW16 4AQ, Croydon, United Kingdom
City: Croydon
Website: http://mirchmasala-takeaway.co.uk
Dishes: 27
Amenities: 13
Categories: 5
Reviews: 1843
MIXED REVIEWS for good reason and you would hope the owner would pay attention. 1. Hygiene is not as good as it could be and that is bad for many customers even if staff dismiss it. 2. Customer service us variable. Bad for customers because they want to go somewhere they can rely on for a friendly welcome. 3. Fairness has been questioned. Several customers complain of being watched (too much by staff when using the buffet. We were. This shouldn 't be. It suggests a selfishness by the management. 4. Food quality is mixed... and this is just not acceptable. Food quality must be consistently excellent. Our visit was after a funeral, we were a large Party of 20+, a mix of very old to the very yo...
Terrible place. AVOID AVOID. My delivery to local area was VERY LATE because they did not have a driver...1st they cancelled my order after 45 minutes. ..then I was angry as I waited 1 hour. Then Delivery was Missing for 2 hours. Food was very cold. had to throw everything in the bin. I had to order different food from elsewhere. Customer Service Manager cannot speak English properly. I read all the reviews. Most of the customers have the same complaint. Do not Believe their FAKE positive reviews which are posted by staff and family friends etc. Disgusting Place. Broken Fork pieces found in Food..
I have come here a few times and have really enjoyed the food. On my last visit the food was ok but found myself feeding uncomfortable with staff watching us all the time, while we ate. I also found the other customers were given complimentary poppadoms with their salad. They will have to improve their customer service before I will ever come back again. Also they no longer allow you to bring your own alcohol.
I've eaten here and the food was plentiful and nice. The service was lightning quick, actually too quick for a pleasant restaurant experience. Based on my personal experience, I would probably rate it 5 stars. The issue is the restaurant has had shocking food hygiene inspection reports from the council for many years and still not addressed them (the fines they have incurred can be Googled).
Mirch Masala has had some work done to update it and it looks lovely. We went on a week day for lunch expecting to do the buffet only to find that they no longer offer this-such a shame. So we to ordered from the menu and the food was delicious and the portion size was decent as usual. We would definitely go back.
