Miyako Japanese - Table reservation

I am new to the area and discovered this restaurant. I was surprised to see how busy it is at times, but was thinking ... good for them. Food is decent ... balance of flavors but not great. The original draw was the casualness and location for ease of ordering to go. I ate there once (very crowded/tables too close/not the best ambiance). A few more times I got the food to go. Each time I went, I observed the owner/manager and she is so stern and rigid. The staff seem to fear her. As such, the vibe did not appeal to me. Well, I tried one more time which will be my last. Very busy Friday night has my vegetable soup (Miyako Udon) and two easy/simple rolls took 45 full minutes to process. By the...

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The owner/manager lady who runs the show is extremely rude and insensitive.Waiting time at times are more than 45 minutes and when you order to go it will get prepared incorrectly. For example we ordered the soup and few sushi rolls and when we got home we noticed the soup had no juice, just the vegetables in the bottom.I returned the next day and got a refund and when explained the situations to the lady manager she just laughed and made me very angry how insensitivity she managed the situation.The food in general was not too bad and it’s sad in a way we will not be giving our business to them in the future.They did not seem to appreciate it especially when they get a little busy.

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Most of the 5 ratings fake here. I 've met and experienced arrogant and rude workers at restaurants, especially in NYC, but never met this kind of rude person before. The supervisor was trying to teach me how to use ApplyPay. He asked to come around the corner, which I did as politeness whereas I was expecting them to help with the payment while I was siting on my table. He was constantly forcing me to scan while I was waiting him to shut up so I can talk and ask if he can add a tip for the hard working lady. Once done, he was saying to exit. Who the heck you think you can tell what to do to me? It was a worst day! I recommend NOT to go here.

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Great lunch specials, sushi and teriyaki salmon was delicious and the price was right

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Sushis are good but the beef plate was not. The beef was dry and didn’t taste good.

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