This is the second time I've encountered the same problem at this restaurant. I ordered a large pepperoni pizza but received one with green peppers instead. When I called to report the mistake, I had to drive back to get a replacement. The staff member behind the counter was unhelpful and gave me attitude when I mentioned it was my second experience like this. He simply placed the replacement pizza on the counter without any courtesy. To make matters worse, the replacement was a small pizza instead of the large one I originally ordered. While the food is good, the customer service leaves much to be desired.
This pizza is absolutely incredible! The Nonna pizza, the regular pie, and the chicken scarp pizza are all fantastic! Wishing the best for this wonderful family! It's important to support local businesses! The staff is extremely friendly, the restaurant is bright and inviting, and the food is genuinely delicious! The ingredients are beautifully prepared, and the flavor combinations are spot on. Their portion sizes are generous, and the pizza truly is the best! Thank you for the warm welcome. I'm so glad I decided to stop by! I highly recommend this place!!
This is the best Italian Restaurant in the area. The place is not fancy, but modern and spotless. The waitresses are so nice. The food is like Arthur Avenue and the pizza is the best. The broccoli rape is OMG fantastic. We go here or take out at least 2x a month. There are a ton of mediocre Italian restaurants and pizzerias in this area. I wouldn't be surprised if they left some of the less stellar reviews. Try this place trust it is fabulous like the great majority of the reviews state!
I really adore this restaurant! The food is fantastic, and they even have their own brand of root beer and other sodas. Everything is authentic Italian cuisine, made in-house. You can tell they genuinely care about the quality of their food and the overall experience; it reflects in the atmosphere, the dishes, and the friendliness of the staff. No matter your reason for visiting—whether you're alone, on a date, with friends, or bringing kids—you won't be disappointed.
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Our go-to Italian establishment. Always the friendliest wait staff, and food is ALWAYS great. We got to the place around 8:15pm on a Saturday night, and I was sad to see it was empty. I feel like not many people know about this amazing place for food, and you will always get the feel like the waitstaff is your family.
Wow! I was so surprised! The pizza and greek salad was delicious. I asked for thin crust and I got it with no problem. Just like pepe's pizza they have lunch special as well. I seen meat balls the size of my fist. New York always makes the best pizza ever.
Wow, the food is amazing here. I just found them again because they used to own a place in my town. Now they own this and brought the great food and family love to Thornwood. They really use fresh ingredients and it shows in the taste.
The chicken rustica and pasta ala Nonna were absolutely amazing! The service was excellent as well. I highly recommend this place and will definitely return!
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The pizzas are fantastic, the service is excellent, and they always make sure to take care of every customer.
Beautiful scenery, comforting people and my friends work there on the plus side!
