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"Best shisha place in west london. Food is amazing i love it"
Phone: (+44)2085618725
Address: 140 Coldharbour Lane, Hayes I-UB3 3HG, United Kingdom
City: Hayes
Monday: 03:00-23:00
Tuesday: 03:00-23:00
Wednesday: 03:00-23:00
Thursday: 03:00-23:00
Friday: 15:00-00:00
Saturday: 15:00-00:00
Sunday: 03:00-23:00
Dishes: 0
Amenities: 5
Categories: 5
Reviews: 159
The WORST lounge I have ever been to. AVOID WASTING YOUR TIME. The premium shisha lasted 12 minutes. The food came out 40 mins late for it to be the wrong order. The “manager” SAM is very rude and uncivilised. Does not have any customer service skills and definitely NO manners in the way in which he speaks with customers. Don’t waste your time or money. The lounge is empty and it clearly shows why they have 0 customers.
Excellent place to visit lovely pleasant experience always. Lovely food and drinks shisha, staff are always very accommodating and really go the extra mile. The hotel is clean and tidy, safe free car park to use. Would definitely recommend to anyone visiting the Heathrow area.
Lovely place. I do wish there was a bit more of an atmosphere. Weord entry way, like a hotel check in, then a quiet bar and then further at the back is the shisha lounge. The bar is pictured and is pretty but too well lit for an evening atmosphere
Absolutely loved my time here! The manager and staff were so lovely, the waitresses especially was so sweet and polite and the manager kept checking on us and making sure we were ok. The decor, shisha and food 5* and I highly recommend!!
