My hubby and I seldom do cookings at home. We frequent Canterbury's Morrisons Cafe as we find abundant choices of food there, very reasonably priced and affordable too even for pensioners like us. More so because their staff are friendly and helpful, in particular, server Giovanna is so customer-focused and kind that she always ensures everyone gets what he/she wants. Her friendly attitude and sincere smiles make customers feel so special and well taken care of. It is also amazing to find Giovanna working diligently everywhere in the dining area, clearing tables and doing all sorts of cleaning almost non-stop. An asset indeed to the cafe as well as to the customers.
Popped in for a quick sandwich whilst waiting for the Pharmacy to reopen after lunch. Ordered a toasted festive sandwich which was pretty pricey at £4.50. Sat waiting for about 15 minutes, staff weren't busy as it was past any lunchtime rush and they were standing around talking so I went up to ask where my sandwich was, the lady gasped and ran into the kitchen clearly she had forgotten it! When she bought it to my table she said its a bit done is that ok. It was seriously overtoasted to the point of being charred and the filling had gone really sloppy. I refused the sandwich and got a refund and went and got a takeaway sandwich, crisps and drink instead for £3.50!
To be fair it’s a supermarket cafe, but even so getting a cup at the till when paying and then having to use a filthy looking self service machine to get your coffee isn’t appealing. After that experience I then had to hunt for a table that wasn’t smothered in used crockery or just filthy. It could be so much better, improving the cleaning standards would be a start, nobody wants to have to clear and clean a table before you can sit down. A word of warning, check under the table before you sit down as there was food derby all over the sticky floor under the tables. Yuk!
Went for breakfast with my partner around 12 o'clock, ordered quickly via the ordering screen, no problems with that. When seated I noticed that a lot of the tables needed clearing and looked messy due to this. I later realised that there was only one member of staff running the floor, hence why tables hadn't been cleared, self serve cutlery wasn't filled etc. The food was pretty good considering the price, the only complaint was that the bacon was hard, dry and tasted of cardboard, everything else on the plate was piping hot and tasted good!
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Waited over 30 mins for breakfast to be served, even though restaurant was virtually empty. They had no poached eggs how that happened i will never know as they could do fried or scrambled) Asked if i wanted brown or white bread for an eggs benedict . I explained that muffins are used, not bread. They had no muffins in the kitchen so had to get some from the store itself. Such a poor experience to say the very least. Eventually asked for a refund left.
Honestly, I haven’t been here for nearly a year and it used to be absolutely fine. I can’t believe how filthy it is now. Floors were nearly black, all the trays and signs were covered in food. I have never eaten in such a disgusting establishment. Food was cold with rubbery eggs and mushrooms tasted really strange. Bacon was undercooked. I urge anyone who goes here to report to them to the council.
Dirty cutlery which we had to clean ourselves with hot water from the coffee machine, cold food half of which was so cold and hard it was impossible to eat! No staff as had to wait 25 minutes for cold food, I'm very surprised it hasn't been closed down to be honest, in short (dirty, cold food, waist of money)!
The trays were really dirty had to is a wet wipe to clean .. wet wipe was black not cleaned in a while Tried looking for a clean tray .. yuck. Worried about ordering food .. what must the kitchen be like
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Me and my 4 year old both got the runs after our food. Sadly she got it worse with a fever and vomitting. Won't be eating there again.
Full English for £4.80 really just what I needed at the time and totally great Ordered at the till and brought to the table.
Morrisons The Best Smoked Haddock King Prawn Fish Pie 700G
Morrisons Unsmoked Rindless Back Bacon 10 Rashers 300G
Morrisons The Best Cottage Pie With Ale Gravy 400G
Morrisons Takeaway Beef In Black Bean Sauce 350G
Morrisons Takeaway Chinese Chicken Curry 350G
Morrisons Italian Meat Feast Pasta Bake 400G
Morrisons Takeaway Sweet Sour Chicken 350G
Jordans Crunchy Oat Tropical Granola 750G
Morrisons Bbq Chicken Pasta Salad 250G
Morrisons Brown Long Grain Rice 1Kg
