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"Gave wrong order to wrong customer and was charged, apparently still under investigation and still no refund useless staff don’t have a clue what they are doing out of pocket and no resolution what so ever, avoid at all cost."
Phone: +441924471555
Address: 604 Bradford Rd, WF17 8HA, Batley, United Kingdom
City: Batley
Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 12:00-22:00
Dishes: 12
Amenities: 8
Categories: 5
Reviews: 7931
My mum who has mental health and learning difficulties regularly visited mother hubbards in batley, she ranted and raved about how great it was to me. The staff are usually lovely and friendly and was very sweet on the occasion I visited last. Speaking to her today after her visit to mother hubbards today though, I was horrified to hear that she'd been treated badly, the lady behind the counter had been snarky to my mum and her carer and presented a bad attitude towards them, my mum struggles with her legs and usually sits at the small bench in the waiting area. there were no other customers in there so she sat on the waiting area bench and was shouted at for sitting. She was snapped at for...
It appears that the restaurant has declined in quality. It used to be good, but my recent visit was disappointing. The fish was cold and the batter was soggy, as if it had been sitting out for hours. The chips were also cold and unappetizing. I don't enjoy leaving negative reviews, but I won't be returning. I felt like I had to work three hours just to pay for this meal. The staff seemed uninterested and unengaged.
I called last evening ordered two regular haddock lightly battered a small portion of chips and regular chips the fish was meaty and tasty however I would have been better just getting one portion of chips has there was far too many for us to eat not greasy has some reviews have said chips well cooked all the staff very well mannered ps IT IS CASH ONLY HERE no cards will definitely come back
The quality of the restaurant has declined, as the fish was not served hot. What was most disappointing was that they only accept cash. It would be expected for a business of their size to accept other forms of payment, considering how many people do not carry cash. I had to find a local cash machine and return in order to pay for the meal, which ended up being disappointing.
Gave wrong order to wrong customer and was charged, apparently still under investigation and still no refund useless staff don’t have a clue what they are doing out of pocket and no resolution what so ever, avoid at all cost.
