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"Just a great place to eat and talk great people that work here"
Dishes: 14
Amenities: 3
Categories: 5
Reviews: 400
Warning.. i would give 0 stars if I could! I ordered through UberEats and ordered the Soul Food Platter, but with shrimp added onto the grits. I received my order with everything, but the fried fish. There were no substitutions made with the order I placed and nobody called me to ask about any substitution! When I called to explain the issue to the manager, i was told they can only charge so much through Uber eats and they could only charge me $5 extra, instead of the $7 to receive the fried fish and the shrimp on the grits. No apologies or accommodations were offered to resolve the issue. The food is decent, but the service coming from a person who is supposed to be in a head position SUCKE...
I was 8 and a half months pregnant with twins and my husband and I went in for lunch as a last hoorah before the twins came, so we decided to come here for lunch. We stood at the podium where I assumed someone would be seating us, but no one came for at least 5 minutes. Finally someone seated us and said the waitress would be right over. After 20 minutes in the seemingly empty restaurant, no one had come over. The bartender finally came over and asked if our drink order had been taken, we said no. He said he would get the waitress who was sitting in a booth not far from us. She waved her hand shooing him away. We got up and walked out. We won't ever step foot in there again.
Heard about this place from a friend... so we decided to try it out.. the 4 of us were really happy with our meals, one of the best burgers I have had in years, and as a chef I am a picky guy... good job to the staff and owners ! We will be back for sure.
Every time I?ve eaten at Lena?s, it has been spectacular. The food and presentation is not only delicious but also gorgeous. Thank you! We miss having you in New Haven but are glad we found you again in Branford.
