I have been frequenting this restaurant for a few years now, and while the food is decent, the customer service is always disappointing. The staff's greeting always comes across as annoyed rather than welcoming. Any requests regarding the food are often met with resistance. Today, I ordered a Jerk Chicken Dark Meat Only meal and paid with Apple ID. I have encountered other vendors who do not provide a receipt with smart pay options, but the staff did not turn the screen around for me to select an option for payment. When I asked for a receipt for reconciliation purposes, the response was unhelpful. Instead of a more customer-focused reply like "Absolutely, I will print that for you," I was t...
I ordered the peppered steak…It was rather bland but the cabbage was salty…, I had to hook it up at home . But I did a pickup order through their doordash storefront on google she made sure to let me know that I could've just called ordered because she has to pay 30% on DoorDash. Sweetheart that’s your issue, not mine why did I need to know? I get discounts through DoorDash, so I’m gonna use them Everytime. If you want to reduce your merchants fees maybe you shouldn’t be doing business with 5 different delivery services. There’s better in the surrounding areas.
Excellent Island Food... If you don 't like spicy food, communicate with the cook/owner! She is very concerned about pleasing her customers. Some of us think that spicy is the best. If you don 't like spicy they will adjust the spice content level. Parking: Restaurant is located in a shopping center next to other busy stores. I have never had difficulty parking for this restaurant.
I walked in the lady was sitting down eating I had to ask her did she work there before she attended to me . She was rude as ever . The food is good but the service would never make you return . Maybe it’s cause she isn’t humble cause they got clientele. She was rude to me and 2 other friends.
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Food was good, we ordered the beef stew, good flavor ! We also ordered a coconut bread, it was soft but not coconut taste at all , just like regular white bread, the lady who taken the order was not nice at all, she looked like she was mad but
Food is great but staff attitude is really bad . She need training on customer service . Acting like like customers are not welcome the whole time . Feel like my $35 wasn’t need . Great place and food tho
I attempted to purchase a couple of patties at 11:30 on a Wednesday, but the restaurant was closed and the lights were off. The hours of operation state that they open at 11am.
The lady was extremely kind, quick to get our food ready, and curious about what brought us in. My girlfriend and I really enjoyed the food and will be back!
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I tried the oxtails at this restaurant and found them to be too greasy with a lack of flavor. The vegetables were also overly oily.
Gotta try the combo beef patty with the coco bread. Great pricing and great seasoning.
