1 /5
Rating
★
Our family meal out for mother’s day ruined (along with many other tables if the level of complaints were anything to go by). The service was very poor and the food when it finally did arrive was nothing to write home about. The length of...time between courses and for plates to be cleared was just ridiculous. Our complaints got unreserved apologies but no attempt to improve the situation... to be told the reason for delays was ‘because of the carvery in the ballroom’ is unacceptable. We had booked table service in the main restaurant. The hotel should have had more staff to accommodate this. Most of our table ordered the roast beef main course and when it finally did arrive it looked like d...