Regularly behind, food is fine, staff clearly needs more training or more people. Polite enough (usually) but I've never been here when there wasn't a line 5-10 customers deep waiting on overdue food. Whatever time your order says it will be ready, add 10-15 minutes to it and you'll still probably be waiting a few minutes when you arrive.Edit: company's response is automated, link sends you to an automated survey that asks for information already provided in the Google review. Do better or go away. I'm betting Panera would kill it in this location.
This is by far the worst Noodles I have EVER been to. They can never get the food right. They are always missing items.My last visit on 10/19 I placed my online order at 526pm. The online app stated a 1-6 minute wait. I when I got to their drive thru at 547pm, I Had 3 cars in front of me. I sat there for 25 minutes because the people's food in front of me was not ready. I had to go into get my food and then have them ask the car in front me to loop around. Horrible management. zero common sense.
I recently had a meal at the Fitchburg location which was excellent. I ordered the same dish from the Verona location for delivery. OMG, it’s nothing the same. Where’s the Alfredo sauce? I think they forgot it. Never again ordering from this location again. I have noodles, chicken, veggies and literally no sauce.
I've had buttered noodles with more pesto sauce than what was in the pesto cavatappi. I'm amazed and shocked at how bland and plain this latest bowl of noodles was, especially since getting noodles right isn't that hard. If this is the direction Noodles and Company is going, I'm done.
Book a table now
The chicken has an incredible flavor, reminiscent of a talented home cook who really knows how to bring out the best in traditional recipes. It's that good! However, the pizza, unfortunately, tastes like cardboard with some sauce on top.
It was my first time visiting this restaurant, and unfortunately, the tofu I ordered was spoiled. Rather than refunding the money back to my card, they gave me an in-store credit.
Staff was friendly. Food was good. Very limited seating.
Food was great but not enough seating.
Book a table now
Pricey for a bowl of noodles.
Great food but not enough
