A Thursday brunch a bit of a HOT affair firstly I would like to say the staff who was working lady on the till and the lady in he kitchen both working their backsides off the Que was stupid the one lady serving was so polite and seemed calm under the pressure I seriously think you need more staff as when I did get served my food arrived promptly by the chef , I asked her why so long a Que and she informed me that they was extremely short staffed !!!The food was good but I was shocked to see the chef then having to collect trays from the tables and having to go back clearly to cook and take the food out again she was very polite to a table next to me who was complaining about how hot it was I...
The cheese scones were undercooked, while the fruit scones were overcooked. The breakfast ciabatta was barely edible, and the egg dishes were served tepid. When the dishes were returned, the cook said she would check the temperature, but had a strange attitude about it. Despite complaints from multiple customers, including myself, about the temperature of the food, no apology was offered. Fresh eggs were eventually served on soggy bread after a long wait. It seems like the cafe is in need of management to sort out these issues before they lose even more customers.
I've now been to the restaurant many times and apart from the covid times it has always been fully staffed with friendly people inclipuding Hamish the manager and the hard working Grace. The menu changes with the seasons and the food is always fresh. The rest of the centre is also of a good standard which is shown in the returning customer numbers. Everything is on a level which is wheelchair friendly which helps us with our disabled daughter. All in all a good place to spend time.
Popped in for a cuppa late lunch. Not busy , things closing down. It was not made clear what was actually available. The chef seemed to imply that they were done for the day. After ordering we were told order was not available. Seemed to us that they just wanted to close up and not bother giving us any food. We left did not bother. It was not closed yet but we felt it was a prob we wanted some food. Not the best customer service won’t go back!
Book a table now
Been here many times for garden centre only and often take our dog. Like the animal section and the covered outside area. But review is for the sunday fathers day lunch. really enjoyed my meal and believe me I can be fussy. But proportions and the way the food looked on the plate, you could tell the head chef knew their stuff. I would eat here again. Defo. And will be recommending to my friends. Well done. Ann
went in for fathers day brunch with my family and was sceptical at first because we love to eat out at nice places. three of us had the roast dinner and it was in fact really lovely. really well cooked and great proportions. presentation was really nice. we will be in fact coming back again for sure. compliments to the staff especially the chef. five stars !!!! top quality. Kevin
The coffee machine was out of service, and we were bluntly told by a staff member who directed us to a sign. Instead, we opted for tea but were not given the option of complimentary instant coffees. The staff seemed indifferent to the customers, and the atmosphere was not welcoming. Other patrons were also expressing dissatisfaction with the staff's attitude during our visit.
Thank you for a beautiful lunch this can be very hit and miss but when the tall bubbly lady is in the kitchen the food always looks fab and tastes fab the beef was beautifully cooked and the roasties to die for she actually brought our dinners over we had a bit of a laugh it actually made dads day so thank you to the bubbly chef you always do us fab grub
Book a table now
I went to this garden center restaurant yesterday and had a great lunch. The service was good and the staff were cheerful. The food was served quickly and with a smile, and there was no pressure to leave quickly. Overall, it was a great find. - Linda Jennings
Good choice of food and very friendly staff. Haimish very helpful and pleasant surroundings Will definitely go again
