I've been a regular at this restaurant for a long time, always ordering the same thing. I carefully went over my order three times with the person on the phone, confirming that I wanted a sashimi salad, sushi, and a bento box. After driving out to pick up the order, I discovered that they had given me a seaweed salad instead. When I called to ask what happened, they simply said, "Oh, sorry." I reiterated the order, but they kept apologizing without taking accountability. Eventually, they put someone else on the line who informed me that I could drive back, return the seaweed salad, and pay the difference for the sashimi salad. Unbelievable! The customer service was atrocious. You would think...
We have been coming here for a long time. We order the same thing. Went over the order 3 times with the person on the phone and confirmed the order: sashimi salad, sushi and bento box. We drove out and picked up the order and when we got home they gave us a seaweed salad instead. When we called and asked what happened they said oh sorry. We asked and went over the order again and they continued to say sorry then got someone else on the phone and said we can go back and bring the seaweed salad and pay the difference for the sashimi salad. Wow! Customer service is terrible, you would think for the inconvenience they would understand but they were not willing to do anything for the mistake they...
We came here on a Thursday night at around 8pm and the wait wasn't bad at all! we waited for about 10 minutes before we got called. 1. Lemon Pepper Salmon Roll I really liked this! It's a California roll with seared salmon pieces on top with lemon. It reminded me of the seared salmon roll from Kura sushi. For about $13, the price is alright it's about the average cost of sushi around this area. 2. Dragon Roll This was a California roll with eel on top and it was also very delicious. Every roll was very consistent and it had plenty of crab meat in each roll! Overall a great pick for sushi if you're in the area. This is my third time going and it never fails to disappoint.
An enjoyable takeout experience and good quality sushi at a decent price. This shopping plaza was surrounded by beautiful neighborhoods and green parks with trees. The rolls were fantastic and the chirashi was pretty good. I'm docking a star because they weren't too generous with the amount of fish in the chirashi, though everything was of good quality and the salmon was very tender. Note that the baby lobster roll actually has baby crawfish and not lobster on top. They also didn't give free ice cream with my Yelp check-in because we didn't dine in. We'll simply need to return to eat in person!
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As for pricing, the costs here are fair and typical for a casual sushi restaurant.
The service is friendly and attentive. As a regular customer, I've always been treated well, and the food arrives in a timely manner.
The atmosphere is casual, and it's popular with locals, making it busier than other eateries in the plaza. There are a few outdoor tables available.
Parking is convenient, with plenty of free spaces since it's located in a shopping plaza.
The interior of the restaurant is small to medium-sized, with a simple and cozy design. It's always kept clean!
I had a really disappointing experience with the customer service at this restaurant. I ordered sushi to go, and I'm not sure if the cashier was upset about me not tipping on a takeout order, but her attitude was unacceptable. I paid $19 for edamame, a fried California roll, and a soda, and despite my repeated "please" and "thank you," she hardly acknowledged me. When I asked for spicy mayo and eel sauce as she handed me my food, she rolled her eyes at me. This type of service is definitely enough to make me decide not to return.
The sushi was fantastic, and I highly recommend the Pomona sushi. The avocado was fresh and flavorful. The staff were amazing. I would definitely recommend this place!
**Service:** Dine-in
**Meal Type:** Dinner
**Price per Person:** $20–30
**Food Rating:** 4/5
**Service Rating:** 5/5
**Atmosphere Rating:** 4/5
**Recommended Dishes:** Sushi, Crunch Roll
**Parking:** Ample parking available
**Parking Options:** Free parking lot
I absolutely love this place, so I'm giving it a full 5 stars! However, I ran into an issue with their posted business hours. It said they were open, but when I called, they informed me they were actually closed. I'm really disappointed that I can't get my sushi fix today. Business owner, please update the hours on this page!
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The sushi was delicious, and I highly recommend the Pomona sushi. The avocado was fresh and juicy. The staff was incredible. I would definitely recommend this place. Food rating: 4/5.
Brunch Experience: Price Range: $20–30 Food Rating: 5/5 Service Rating: 5/5 Atmosphere Rating: 5/5 Must-Try Dish: Miso Soup
