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"Delicious ice cream and friendly staff, highly recommended"
Phone: +16304436666
Address: 1790 W Main St, Saint Charles, United States
City: Saint Charles
Website: http://www.oberweisdairy.com/
Monday: 11:00-21:30
Tuesday: 11:00-21:30
Wednesday: 11:00-21:30
Thursday: 11:00-21:30
Friday: 11:00-22:30
Saturday: 11:00-22:30
Sunday: 11:00-21:30
Dishes: 10
Amenities: 16
Categories: 5
Reviews: 1968
It won't come back. We stopped with our granddaughter. We were told about the girl waiting on the drive-thru in a moment, 2 other people came after us who bought packaged goods. 10 minutes later the girl finally came forward and waited for the two customers who came in after us and then went back around the counter to drive thru. So we went out. Someone else came before us when we came out and asked to wait for us. We said no more, we waited 15 minutes and others were waiting and gone before us. Easy way to treat your customers. My granddaughter was very disappointed. I'd give zero stars if I could.
Normally I have really great experiences here, but today I sat in the drive thru lane for over 20 minutes before I even was able to order, and then another 15+ to get to the window and watch my ice cream order JUST get started. I was in line so long my car overheated and I had to stop to let it cool for an hour on the way home. All for 2 scoops of ice cream. It was super disappointing.
My friends and I were on a binge of desserts and candy this weekend when they hang out and decided that this is somewhere where we absolutely needed ice cream. I never knew they had chessboards that dressed many tables and had a fun time playing against some of my friends while enjoying our desserts. The shells are as deep as they appear, do not underestimate them.
I was in Oberweis a fair amount of time, and I love their dishes! Her milkshakes are also amazing. Staff are efficient and friendly, and they have even offered to fill our water bottles for us! I'll be back soon.
