"While they are efficient here, my last visit was not so great. Our waiter never wrote down our order specifics (i.e. dressing, protein add-ons) so the meals came out incorrectly."
We were seated promptly by a friendly hostess, but that's where the positives ended. After waiting 20 minutes without any server checking on us, we noticed one nearby who was busy serving everyone else. Instead of attending to our table, she frequently disappeared to the back lounge to chat with coworkers, check her phone, and eat. With no one attending to us, two members of our group went to the bar to grab drinks ourselves. After paying, we returned to our table, expecting at least some acknowledgment from our server, Lupita, but she didn’t come by to take our food order.
After another 10 minutes, we finally managed to flag Lupita down. She seemed annoyed by our presence and explained tha...
I stayed at the hotel and decided to give the restaurant a try. The atmosphere was quite pleasant, featuring great music and lovely views. The staff members were friendly and welcoming. Unfortunately, my chicken strips did not meet my expectations; they were overcooked, and the fries were just average. Overall, the meal was disappointing. I couldn't help but notice that other guests seemed to be enjoying their burgers, which looked really appetizing—I wish I had opted for that instead. The prices are a bit on the high side, but that's typical for a hotel restaurant. I'm not sure if I would dine here again.
This is a buffet lunch option located within the hotel, and I ate here over multiple days since there are not a lot of options in the area. The food varied day to day and there are a lot of options including main entrees, salad bar, soups, and desserts. It is reasonably priced for a buffet and the service is great with very attentive staff.
A great bar can enhance an already fantastic hotel experience. The bar in the Hyatt opens at 4 PM, and you can only get drinks at the coffee shop before that. Seriously! The service here is outstanding, with skilled mixologists who are both friendly and attentive. The drinks are excellent! I will definitely be coming back!
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Sigh, where do I start, how u make a salad but leave off half of the items that are supposed to be on the salad? A $20 salad on top of that??? And the service was not the best, no smiles, and acted like I shouldn't have asked for the items that I paid for! This place blows!
The restaurant has a beautiful atmosphere, and the service is exceptional. Raymundo and Jose went above and beyond to make us feel welcome. While the food is just average, the outstanding service truly makes the experience special.
Great food, great service. Very attentive and the portions were generous and tasty. Across our table we had nachos, shrimp tempura, and Caesar salad, each plate very different and all served together and made for a happy table.
This restaurant used to be worth the price they charged, and used to have an actual staff. They have cut so many corners it's ridiculous. Overcooked oatmeal, lukewarm premade omelettes, so NOT worth $25 per person.
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Yet another hotel that states it's restaurants are open when they are not If they do not want business, then shut down. Otherwise stay up on your social media and pay the correct times.
While they are efficient here, my last visit was not so great. Our waiter never wrote down our order specifics (i.e. dressing, protein add-ons) so the meals came out incorrectly.
