This has seriously been the worst service I've received in years .i was greeted by a young girl whom hadn't a clue what was going on .she wasnt able to allocate us a seat so we just sat at the nearest table .we ordered a bottle of wine and she promptly took payment .lots of tables with no drinks on .people walking out as waiting too long .4 staff all milling around doing nothing .waited 20 mins for our drinks so decided to go to the bar and ask “.yes they will be with you shortly “ 10 minutes later they arrived so half an hours wait for a bottle of wine .abs ridiculous .there is abs NO customer service .the only quick service was when they took payment!!!! Its being run by collage kids but i...
Visited oktagon in Knowle on Friday 31st march 2023 at around 5.30pm. Ordered food and the hygiene of the guy cooking the pizzas left a lot to be desired. Whilst preparing the food he was constantly messing with his mouth, nose, face etc. running his fingers through his hair , on his mobile phone, eating the food that he was preparing. Messing with switches. Also the young girl who took our order when she brought our food to us didn’t offer us napkins, knives and forks or rude plates we had to ask. Very very poor service and hygiene by oktagon disgusting.
I made a reservation well in advance online, only to receive a voicemail three days before my booking stating that they had a private event and could no longer accommodate our table. This was incredibly disappointing and showed terrible customer service. There was not even an offer for an alternative time or date. Overall, this experience was just terrible. I will never consider booking with this restaurant again. This is the worst service I have ever encountered. In terms of the food, service, and atmosphere, they all receive a rating of 1.
I recently attended a friend's birthday party at Octagon and had a great time. The pizzas were delicious and the bar staff were friendly and attentive all night. I will definitely be returning to this place. The average price per person is £20–30. I highly recommend trying the Gin Accompaniments, Goats Cheese Caramelised Onion, and Goat Cheese Pizza. Overall, I give this restaurant a perfect rating for its food, service, and atmosphere.
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Took a long time for everything to come out, not sure if short staffed but everyone seemed to be waiting a while for service. Loved the decor but pizzas were very overpriced for what they were. Had the mushroom pizza and could honestly only taste tomato and parmesan. Had better freshly made pizzas for half the price in the city centre. Not sure if rent has an effect on these sky high prices for mediocre pizzas.
The drinks were pricy but expected for the type of establishment. The staff didn’t seem sure they knew what they were doing. The glasses beer was served in were not what I would call clean. Some of the older clientele were glaring at us at times and while it isn’t establishment’s fault, it didn’t make the experience more pleasant. Price per person: £10–20 Service: 1
To be fair the service and venue were great. The wine was a bit average but otherwise really nice evening. Thanks!
Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Mediterranean Pizza Vegan
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Really good pizza, nice surroundings, good atmosphere. Would definitely visit again
Nice bar hidden in an alleyway. Small space, had cocktails and handmade pizzas.
