I am giving this restaurant a two-star rating due to the poor customer service I experienced. I have been a regular customer for several months, but after today, I will not be ordering from them again. The food has always been great—actually excellent—but my recent experience was incredibly upsetting. I have never felt so disrespected by any business, especially as a paying customer. I'm so disgusted that I cannot recommend this restaurant to anyone. Fortunately, there are other fantastic Italian restaurants in town that have much better customer service.
Here's what happened (it's quite a long story). I placed an order online through delivery.com and paid in advance. I prefer ordering onli...
This restaurant is a local favorite, thanks to its consistently delicious food and attentive staff. I particularly enjoy sitting in the "sports bar" area, which has four TVs showing various games. The menu offers a diverse selection, ranging from appetizers and small plates to hearty entrees. While it's essential to make reservations on weekends, I recommend visiting during the week when it's less crowded. There's plenty of parking available as well. The only reason I gave it four stars is that the interior could benefit from some updates—although it is very clean, it feels a bit outdated. It's an excellent place for families, especially with a spacious back room that features large tables.
The menu is a bit limited for those who enjoy chicken or vegetarian options, but everything I’ve tasted here has been wonderful. The antipasto is one of my go-to choices, although my last takeout order had only about half of the usual ingredients. The staff is incredibly efficient, friendly, and professional; I truly believe they are the best team around. I’ve only tried the pizza once, and I was pleasantly surprised—I wish I had sampled it sooner. I would definitely recommend this place to anyone looking for a new dining experience.
I ordered the Nonna’s Meatball for takeout and it was completely raw inside—pink and gooey, with whole cloves of raw garlic. It even smelled undercooked. Absolutely disgusting! On top of that, the sauce tasted overly sweet, as if someone had dumped a huge amount of sugar in it. The pizza was okay, but nothing special. The chicken strips were just two small pieces.
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The food was excellent, and the atmosphere was delightful. However, our waiter seemed to be constantly rushing around and was quite loud. We had to search for him on two occasions. He could benefit from slowing down and taking a moment to breathe.
I had a fantastic experience at this restaurant! The pizza was delicious and reasonably priced. The staff was extremely friendly, and the building is beautiful, located in a great area. This is definitely my favorite place in New Milford!
This is a fantastic restaurant with exceptional food and very friendly staff, especially compared to some other places I visited in Connecticut. I give it two thumbs up!
The pizza here is often excellent, and the menu is thoughtfully curated. Everything I tried was wonderful. The ambiance is great, and the service is spectacular too!
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The meal was absolutely delicious.... from the Sailor's mussels, to the Chicken Caprese..... Portions and price were fantastic. Thanks for a great meal....
Had a great meal and was a great atmosphere. Our waiter was fantastic! And he's a military veteran! We will definitely return.
