This restaurant offers a taste reminiscent of the small-town cooking you might find throughout the Hawaiian Islands. Ono serves these dishes in a way that takes me back to Maui. Plus, you can make life easier by opting for take-out every time, making it simple to bring leftovers home. You'll likely have more food than you can finish in one sitting unless you have a hearty Hawaiian appetite.
I appreciate the transparency of a place where you can see into the kitchen. Here, they occasionally ask for details about my order while it's being prepared, which adds a personal touch. Parking is convenient since it’s located in a spacious mall lot.
Don’t underestimate the rice here; it's outstanding...
The experience at this restaurant was quite disappointing. The place appeared neglected, with dirty windows, untidy tables, and an overall lack of attention to cleanliness. The food was greasy and inconsistent. I ordered the Island Fire Chicken, which lacked both spice and flavor—it was simply overwhelmed with grease and what seemed like an attempt at chili and spices, but ultimately fell flat. The Mac Salad was a small, unappetizing scoop of macaroni slathered in mayonnaise. While I understand this is a chain restaurant, the quality of the food was subpar, and the evident disorganization and uncleanliness pointed to poor management or supervision. There are many better options available, an...
The customer service at this restaurant is nonexistent. While the food isn't bad, it used to be my go-to lunch spot on my days off every other week. Unfortunately, I won’t be returning. I visited today to order takeout and was asked to leave because I had my dog with me; they didn't even bother to ask if he was a service animal, which he is. It's not surprising that this place has poor reviews; they clearly don't know what they're doing.
Ono Hawaiian BBQ has good, tasty food.I had the Aloha Special, $6! It came with 3 nice pieces of Whiting Fish, rice, and a salad with delicious sesame ginger dressing, an order of Barbeque Beef that came with good Macaroni Salad and a vegetable medley of nicely seasoned cabbage, broccoli, and carrots, and an order of good Crab Rangoon appetizers 6 pieces.I have returned to Ono Hawaiian BBQ twice since this review. ??!
Book a table now
As a person born and raised in Hawaii and currently living in the Bay Area, this restaurant really hit the spot for my plate lunch cravings! The BBQ chicken and katsu combination was amazing, and I appreciated the self-serve katsu sauce. I no longer have to travel to San Francisco or Milpitas for L&L!
Hawaiian cuisine never fails to impress. I ordered the number 1 plate, and the teriyaki chicken was tender and flavorful. The overall experience met my expectations. The servers were friendly, but the tables could have been cleaner, as they were sticky.
The staff here is very friendly, and the food is great! I always order the short ribs along with a side of shrimp. They don't offer the traditional cocktail sauce, but that's not an issue for me. As for parking, we've never had trouble finding a spot.
I ordered the chicken katsu and every single piece of chicken was not fully cooked through. Every piece was bright pink! I will never be eating here again. I can understand one piece getting missed accidentally but every single piece was not cooked.
Book a table now
I’m rating this restaurant 5 stars mainly because of an employee named Amy. Although the food is good, Amy’s customer service skills are exceptional.
We order pick up or delivery about every 2 weeks. The food is great and they never get the order wrong. Thanks!
Grilled Chicken Breast Sandwich
Hawaiian Bbq Chicken Musubi (2 Pcs)
Island White Fish Bbq Chicken Combo
Hawaiian Bbq Beef Musubi (2 Pcs)
Grilled Chicken Breast Mini Meal
Hawaiian Bbq Chicken Keiki Meal
Fresh Mix Salad (With Protein)
Shrimp Island White Fish Combo
Hawaiian Bbq Chicken Mini Meal
Island White Fish Keiki Meal
