The management, chef, and staff showed no accountability, resulting in an evening that was a complete disaster and a huge disappointment. Our waitress took half an hour to bring us our drinks after taking our order, and repeatedly asked if we wanted to order dinner before we even received our cocktails. When we finally ordered our meals, it took over an hour to receive our Caesar salad, with our main courses taking even longer. After raising our concerns with management, the chef responded dismissively, stating that we had eaten and drunk our orders without offering any apology or compensation for the poor service. His attitude was unacceptable, and we won't be returning to this restaurant....
Outer Reef By Celebrity Chef John Tesar
25135 Park Lantern, Dana Point, United States Of America Reservation"Do they give off more of a cafeteria vibe, and are the corkage fees too high?"
Details
Phone: (+1)9494877555
Address: 25135 Park Lantern, Dana Point, United States Of America
Reservation, Booking
City: Dana Point
Opening hours
Monday: 06:30-11:00 11:00-14:30 14:30-17:30 17:30-21:00
Tuesday: 06:30-11:00 11:00-14:30 14:30-17:30 17:30-21:00
Wednesday: 06:30-11:00 11:00-14:30 14:30-17:30 17:30-21:00
Thursday: 06:30-11:00 11:00-14:30 14:30-17:30 17:30-21:00
Friday: 06:30-11:00 11:00-14:30 14:30-17:30 21:30-00:00 17:30-21:00
Saturday: 06:30-11:00 11:00-14:30 14:30-17:30 21:30-00:00 17:30-21:00
Sunday: 06:30-11:00 11:00-14:30 14:30-17:30 17:30-21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 312
Address
Reviews
We had reservations, when we arrived that sat us a tiny table at the entrance. There were only 2 other tables occupied at the time and probably 25+ tables to choose from. We asked them find us another table, which they did. Everything was perfect except the slow service. We waited a long time for the dinner to arrive after we ordered. We ordered another drink after dinner and waited over 20 minutes, their excuse, we have a large party It was a rehearsal dinner, add an extra bartender for the evening. I 'm sure this was a one off day, but my friend will never return. The atmosphere was lovely and the food was great.
We visited Outer Reef to kick off our New Year's celebration. Our server, Aaron, was incredibly attentive and helpful, especially with my friend's gluten allergy. The food exceeded my expectations; I honestly didn't anticipate such an impressive meal. Everything was outstanding. I can't wait to return and enjoy a meal on the terrace. I've already recommended the restaurant to some friends so they can experience it for themselves.
Apparently this restaurant was Outer Reef, then Modern Knife, and now The Restaurant. Arrived to find a very small menu, descriptions were inaccurate, out of various items, sent my steak salad back. The manager did comp some items but I won't be back unfortunately. Book a table now
The service was excellent. As more guests arrived, the noise level increased significantly. The complimentary taste of crudo was delightful, and the free desserts were also enjoyable. Overall, it was a lovely experience.
Everything was first class. Food was delicious. Service great. Only criticism was the patio chairs were uncomfortable. Otherwise, awesome experience!!!
Stellar! Menu choices, preparation and presentation, all exceptional. Truly one of the best meals we've enjoyed in a long time. Well done!
this was our second time at outer reef and it was not dissapoint. the food and the service were both excellent. I can't wait to go back. Book a table now
Beautiful views, top notch service and fantastic food! I’d highly recommend and we will be back soon
Do they give off more of a cafeteria vibe, and are the corkage fees too high?
Dishes
Book a table now
Categories
-
Bar-lounge
-
Seafood
-
Dining
-
Full
-
Wine
Amenities
-
Wheelchair Accessible
-
Patio-outdoor Dining
-
Special Occasions
- Table reservation
-
Entertainment
-
Private Room
- Reservation
Denny's
34242 Del Obispo, Dana Point I-92629, United States
Reservation, American - Casual, Breakfast, American, Diners, Lunch
"It lived up to everything Denny's promotes in their campaign."
Ramos House Cafe
31752 Los Rios Street, San Juan Capistrano, 92675, United States Of America, 92675-3127
Reservation, Top Choice Californian, Breakfast-brunch, Vegetarian, American, Cafés
"Beautiful garden like setting in the patio, well shaded, and just an overall nice ambiance."
Wind & Sea Restaurant
34699 Golden Lantern Dana Point, CA 92629, 92629-2989, United States
Reservation, Seafood, Coffee, Steak, Pasta, Soup
"Bf and I chose this place as it was one of the busiest restaurants on the harbour."
Coastal Kitchen
34091 Pacific Coast Highway, Dana Point, 92629, United States Of America
Reservation, Californian, American, Seafood, Cakes
"I really wanted to like this spot, I love that it is locally owned."
Good Choice Sushi by the Sea
34700 Pacific Coast Hwy Ste 106 Dana Point, CA 92624, 92624-1349, CAPISTRANO BEACH, United States
Reservation, Japanese, Chicken, Sushi, Asian, Soup
"Nice place. It was valentines and I think the whole place had 2 servers"