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"new property, but still great food and service"
Phone: +441475631552
Address: 79 Kempock St, Gourock PA19 1NF, UK, Inverclyde, United Kingdom
City: Inverclyde
Monday: 05:00-22:30
Wednesday: 05:00-22:30
Thursday: 05:00-22:30
Friday: 05:00-23:30
Saturday: 05:00-23:30
Sunday: 05:00-22:30
Dishes: 0
Amenities: 4
Categories: 5
Reviews: 1834
I visited Pak Lee for the first time in two years last night. Unfortunately, the meal did not meet my expectations. I ordered a chicken dish, but the chicken was served cold and had a strange texture. The roasted rice I ordered was undercooked and lacked the quality that Pak Lee was known for in the past. It seems that the new owners are not focused on maintaining the high standards that this restaurant was once known for.
I called the restaurant and a woman was rude to me. When I called back, she answered the phone and immediately hung up on me. This is a terrible way to treat customers. Eventually, I was able to speak to her. Hopefully, they do not have this issue for long if they continue to treat customers this way.
This was the worst meal I have ever had. The pictures did not accurately represent the quality of the food we received. It's possible they were having an off day and misunderstood our order, but the overall experience was just terrible.
