Palm Thai Cuisine - Table reservation

I've been eating at Palm Thai for a while and they are generally pretty good. All of that being said, today, a major disappointment. I ordered the Pad Thai with chicken and beef. I actually went into the restaurant to place my order!! I asked for extra crushed peanuts. This is part of the dish. They usually put the crushed peanuts into containers for to-go orders. I also like my dish a bit spicy. I asked extra containers of the red-Chile flake sauce for some added heat.The person who took my order is the one who handed me the order as I waited in the restaurant for my food. The bag was tied shut and the assumption, especially being an in-store customer that everything would be accurate and a...

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I pick up my order and get all the way home just to find out that they left out the fried rice I ordered. I called them and told them of their mistake and they said I can drive back and pick it up. Where 's the customer service and quality anymore?? With portions going down, prices going up. 30 minutes round trip, which costs ME gas money and time. There was no offer of compensation like an appetizer for my time, gas, inconvenience.... So I 'll be eating my partialmeal. They could have done some small gesture to make me feel a valued customer. I normally wouldn 't expect something for free but,,,, they made a mistake and it costs me money?? Most of us supported and carried these restaurants...

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Revisited the 3rd time in 2 months: Same Shrimp Pho $10) shrank in size!! They used to give more than 6 shrimps but now down to 4 only. No broth at all and noodle soup tasted like dry noodle... can't believe the inconsistency for the quality. So I changed my review from 5 to 4 stars. Try out this new chain restaurant and it turned out to be surprisingly good. We went to many Thai restaurants and this is the best one in the area. We tried non- typical Thai dishes,Shrimp Pho and Salmon Curry, they all are tasty. Superb customer service makes you feel welcome. The only recommendation I will give is the soup is not hot enough, can definitely make it hotter.

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If you want good food, good price, and a good amount in your serving then you need to come to this place- it is delicious!!! Location is clean and the staff is very friendly. You can either seat at the restaurant or order take out or use one of those delivery service- either way you?re in for a treat. Try the Tom Yum Pot Soup, Thai Fried Rice, and the Pad Kee Mao- they?re wonderful!!! One of my favorite places to eat; I think I?ve been here already twice this month-excellent work they are doing- it will not disappoint you.

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Everything was very fresh and reasonably priced only thing was lack of sauce variety. But over all DELICIOUS!!

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