When I arrived to pick up my mobile order, it wasn 't ready as it was lost . I was instructed to get in line as if I was placing a dine in order to ask someone else about my order.This issue escalated to Kayell, the cashier giving me an attitude as I was trying to resolve the issue. I asked to speak to a manager and there wasn 't one present. I asked for a shift leader and matters became even worse.Kin, the shift leader, disrespectfully spoke to me full of anger and rage. He said, there 's no slip, so we can 't make your order . While saying this, he gave me an intense glare full of anguish. Disgustingly disrespectful. Not once did I disrespect any of the workers.This experience was truly un...
We picked up a to go order a couple of times after getting groceries from the Stop n Shop next door. It's always solid, good food reminding us of our days on the university campus. We get a half and half chow mein and fried rice. However if you go later in the day, there's a chance that they'll run out of a few items. Like they're out of fried rice or that the chow mein has 80% celery, cabbage, and onion and perhaps 20% noodles. For the entrees, we prefer their orange chicken (crispy, sweet and sour , kung pao chicken (spicy which includes veggies like zucchini and red pepper, and finally the chili crisp shrimp (spicy! . Overall, the portions are good and the food is tasty. The cream cheese...
I ordered catering from this restaurant and was pleasantly surprised by the amount of food I received for such a low price. When I first saw the catering prices, I was doubtful about the portion sizes since they were significantly cheaper than other places I was considering. However, I was amazed at how large and heavy the trays were when I arrived to pick up my order. I ordered the party-sized chow mein ($17) and party-sized sweet and sour chicken breast ($42) for just $59 before tax. My order was ready right on time, and the pick-up process was quick and easy. However, the food itself was somewhat disappointing, as both dishes lacked flavor. That’s why I’m giving it a 3 out of 5 for taste,...
I wish I had read the reviews before placing my order. Although I've ordered from this restaurant in the past, the staff has changed, and so has the level of service. The new employees are unprofessional and incredibly disrespectful. If I were the owner, I would seriously consider replacing some of my staff. Retraining may not be feasible, as I have personally witnessed their attitudes and work ethics. There's simply no excuse for deliberately disregarding customer needs. If you don't care about your business and want to drive it into the ground, then keep these individuals on staff and continue to overlook the many reviews that echo my concerns!
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Bigger Plate offers three servings of your choice! You can choose between steamed rice, fried rice, or noodles as your side. If you're feeling adventurous, you can opt for half portions of veggies or a mix of all four options. All of the main entree choices are fantastic! My personal favorites are the orange chicken and honey sesame chicken. I love pairing them with white rice, rangoons, and a drink! The service is always friendly and excellent whenever I visit. I highly recommend this place. Plus, parking is really convenient!
My kids got food here the young man that works here (didn’t get his name) is super nice. Now the Asian man was super rude. If you’re dealing with the public and customer service you should have a nice attitude also don’t embarrass your workers in front of customers. To the young man you did nothing wrong don’t let other people make you feel bad it doesn’t matter if it’s management or just another co worker
Very healthy Chinese food with green vegetables, fresh seafood, and tasty traditional Chinese dishes like Gongbao Chicken, Yangzhou fried rice or noodles, delicious dumplings, etc. just Love it!
Horrible customer service the nobody to complain or talk to cause they don’t speak English . And they discriminate never again .
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I can’t get enough of the chili shrimp and walnut shrimp.
The food was delicious. Clean facility.
