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"I think its pretty safe to say I got 15% beef and 85% broccoli. I see the money saving measure here."
Phone: +16784176982
Address: Gwinnett Place Drive Northwest, Gwinnett County, 30096, United States Of America, Whitlock Farms
City: Whitlock Farms
Website: https://www.pandaexpress.com/locations/ga/duluth/1000
Monday: 10:00-22:30
Tuesday: 10:00-22:30
Wednesday: 10:00-22:30
Thursday: 10:00-22:30
Friday: 10:00-23:00
Saturday: 10:00-23:00
Sunday: 10:00-22:30
Dishes: 3
Amenities: 7
Categories: 4
Reviews: 3764
I NEVER have a bad experience at this location. But today was enough of a one off to make me leave a review about it. They had a line out the door of which we all waited through. Just for them to stop preparing orders and stick to only online orders and DoorDash, once it was our turn, we got significantly less of a portion size than what we just watched them all fill for online orders. The manager didn’t know if the coupon on the app was going to work or not for a dollar appetizer when you spend $10 and more he said you just have to wait to find out at the register, like I’m not gonna order it and then wait to find out and then it doesn’t work and then I’m not gonna buy it and I’m gonna leav...
The service was good and and the atmosphere was also good but we came to buy some lunch and we find a big plastic piece on the spaghetti the rest of the food was good but we told someone about it and she noticed someone but they didn’t say nothing and we ask someone else about it and she told us we will get another one but we waited and they didn’t do something. I’m sorry for this post because we love the food on panda express but this was something disgusting.
This was the worst customer service. I ever received when I went to through the drive through. You charge me the wrong amount. And told me that they cannot refund my money. And to come back and to fix it by replacing one meal . two weeks I went back in say that. They have no knowledge. With my proof of my recipt. Of course just like all the young people they dint care . I cant believe we are paying these people 20.00 an hour .
Just got home back to Atlanta to find they gave me barely a spoonful of black pepper steak and I was missing my kung pao chicken. I've always been happy with the service but I've never had anything like this. I may have to reconsider this location after years.
I think its pretty safe to say I got 15% beef and 85% broccoli. I see the money saving measure here.
