"The lady at the cashier didn?t even look at us for the whole order taking, the place is disgusting, looks like the patrons are disgusting too because didn?t pick up after themselves and nobody from Panera cleaned."
I called the restaurant and spoke to the manager, Melissa, who acknowledged that they had my card and said she would look into the charges since I mentioned I would be stopping by later that day. I arrived around 12:40 PM, with a shift starting at 1 PM just around the corner, but I ended up waiting for 15 minutes without any confirmation from the manager, even though she was aware that I was there. When she finally came out, she began investigating the charges I had brought up.
I called her three hours earlier, and it was frustrating that it took until my arrival for her to start looking into the situation. I assumed that if someone had returned a card and there was an unknown charge assoc...
I called the restaurant and spoke with the manager, Melissa, who confirmed they had my card and said she would look into the charge. Since I planned to visit that day, I agreed to wait. I arrived around 12:40 PM, aware I needed to be at work by 1 PM, expecting a quick visit. However, I waited 15 minutes without any acknowledgment from Melissa, even though she knew I was there. She was counting the register and supposedly reviewing the charge at that time.
I had called three hours earlier, and she was only beginning to address the issue when I arrived? You’d think if the restaurant had mistakenly kept my card and there was an unknown charge, they would prioritize resolving it, especially k...
It's been a while since I was eating in a panera. It's not her fault, there were some problems I had medically. Things are getting better now and I can have their food once more. My kids wanted to get stuff and I agreed to get a sandwich. I ordered in the app for pickup and between us we have a good selection of articles. We didn't get drinks on this occasion as I brought it home for us. I love their teas and so, but I can't have any caffeine in my diet so I can't enjoy them anymore. The sandwiches tend to be big enough where I eat half of them and save the other half for later what works well for me. It comes automatically with a piece of bread or chips and since I can no longer have potato...
She handled the mud box with her gloves, making a mess, and then after taking off her gloves, she didn’t wash her hands before putting on a new pair and touching our food. She didn’t wear a name tag or ask for our names when taking our order. Later, when we visited the winding room, we found dirty napkins and containers without lids. The tea containers were mixed up, causing both the passion fruit green tea and the citrus tea to be served warm. The entire experience was very unpleasant.
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The drive-thru was closed, so I went inside to place my order and ended up waiting 15 minutes for a small mac and cheese. The service was terrible. One employee seemed to be focused solely on stirring soup. I was frustrated and spoke with someone who appeared to be the supervisor. She was quite rude, saying there were larger orders ahead of mine. It seemed like the staff had little experience working in a fast food environment and didn’t know how to manage the situation effectively.
Just wow. Breakfast was delicious! They were out of lettuce at 11am which was sad but their sandwiches and cookies were so good! The employees were also really nice. The cinnamon crunch latte was amazing and I?m not even a fan of that cereal lol. It was all around a great breakfast spot.
Great, fresh, tasty and cheap. We went to breakfast as a family of 4 and we all had a freshly made breakfast sandwich with one fruit bell each. So good. Great way to start the day and if you like me not a fan of sitting in the air con ask the time they have a lot of seat in the sun out.
Great experience! I stopped here while traveling to the Disney area. The staff was very friendly, the place was clean, and the full menu was available. They had all the drinks, the food tasted great, and service was quick. Plus, the drive-thru was open.
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Good experience! I had a stop during the trip to Disney area, Very friendly staff, cleanliness is good, everything was available from the menu. All drinks are available. Eating tastes good, fast and also driving thru was open.
The lady at the cashier didn?t even look at us for the whole order taking, the place is disgusting, looks like the patrons are disgusting too because didn?t pick up after themselves and nobody from Panera cleaned.
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