"Great food, good service, clean. Worker's are polite. Food fresh, and good."
this actual review is for doodash. but that is who uses panera bread for their supplies. I had delivered an order and the supplier just left the order in my lobby. they didn't even call me. I called doordash and asked to take the lead. they said I had to call the restaurant. I called panera and they said they couldn't kidnap the driver's tip that I should call doordash. it is therefore a huge catch 22 that affects both. kim, the manager of panera bread, said she could give me a loan, but the driver's tip does not pull off. I didn't want panera paid, but maybe I should have done that since they were using doordash. I didn't use doordash anymore and canceled my account because they really stin...
When I called the restaurant, I spoke with a rude young man who hung up on me! After waiting another 5 minutes, I called back and requested to speak with the manager. Eventually, I decided to go into the restaurant to retrieve my food myself.
The manager claimed I hadn't placed a proper order. However, I showed her my curbside order confirmation, and she said her system was down. Despite all this, I still ended up paying a tip. Overall, it was a frustrating experience.
I have ordered additional quinoa to salad and they placed rice instead of it. I thought it was mistake at first time. And 2d time when I ordered the same, I wrote note to put quinoa as per my order. But they placed rise again! Otherwise order prepared quickly. But I didn’t want rice. That’s annoying.
So disappointed. Ordered a sandwich asked for just cheese and onions. Got the sandwich covered in horseradish. Thought the beef had turned. Had to toss it after two bites. Even pre-tipped.Went home had a bologna and cheese. Much better.
Book a table now
The Caesar salad was not very fresh, and I noticed that they've switched from shaved Parmesan to dried Parmesan. The flatbread could have been improved. However, my order was prepared correctly and served on time.
Terrible service, many employees and nobody took my order, employees were talking, texting, manager didn’t put attention to my request. I don’t recommend this Panera place in Arlington Heights
Saw an employee dig in his ear as he walked behind the service counter where the register is. Didn't wash his hands, just went right back to the register and started taking orders. GROSS!
Check out the picture of my sandwiches! Where's the chicken salad? Unfortunately, I took my sandwich to go and didn't realize it until I got home; otherwise, I would have returned it.
Book a table now
I placed my order @2:33 pmI arrived early my food was sitting on the counter very cold. And the ticket time was 2:43 pm when I looked at my clock it was 2:40 lol
Great food, good service, clean. Worker's are polite. Food fresh, and good.
3 Flatbread Pizza Family Feast With Vanilla Cinnamon Rolls
2 Flatbread Pizza Family Feast With Vanilla Cinnamon Rolls
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