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"We ordered delivery and unfortunately my boyfriends soup lid wasn’t on all the way. Soaked the bag, I called to let them know. And we were refunded. The young man who answered the phone was amazing! Costumer service was on point! Much appreciated"
Phone: +17046626433
Address: 574 River Hwy, 28117-6829, Mooresville, United States
City: Mooresville
Monday: 06:00 -21:00
Tuesday: 06:00 -21:00
Wednesday: 06:00 -21:00
Thursday: 06:00 -21:00
Friday: 06:00 -21:00
Saturday: 06:00 -21:00
Sunday: 07:00 -20:00
Dishes: 100
Amenities: 6
Categories: 5
Reviews: 2225
BEST Cinnamon Crunch Bagel I've ever had from Panera. I'm a big fan of that variety of bagel in particular, and I get it almost every time I visit a Panera location. This one was perfect in every way: The cinnamon sugar was an exquisite layered shell, no mess when eating and a divine texture. The toasting was exactly right, not too dark but warm enough to melt the butter I requested on the side and still have the toasted taste and texture. The bottom of the bagel was soft, chewy, and full of flavor. Not to mention how it was cut exactly down the middle, which is oftentimes impossible to get (for some reason?? . Honestly, I can't get over how good something that simple was. Whoever made that...
This is one of my favorite GO TOs , but today was not their day. We placed our order at the counter, first mistake. The individual at the counter had no business being there. Our order was wrong. Other customers ' orders weren 't even showing up in the kitchen. Our soup came out COLD, and the food portions are MUCH smaller. In the past, I would have enough Tuna Salad that I could taste it. The lettuce on this bagel was black on the edges, but I 'll let the picture tell the whole story. My wife 's sandwich was half the size of orders in the past.
The food preparation is good and typical of other stores in this chain. The breads and pastries are good. Their coffee is very good. Clearly a step above most fast food restaurants. Their sandwiches are very tasty. They seem to desperately want to move more towards online ordering, but until their online system knows the quantities of Bagels by type as well as pastries by type, I for one found their online ordering poor at best.
The dirtiest Panera ever. All tables were nasty. Getting worse too. We will not be back for a while. Also please wear hairnets. Hair was in our soup. Gross. It was not mine Managers wake up !!! Oh no lids either for cups. The place has went down hill and managers don’t respond to me for feedback. People have been complaining for months and you have done nothing. I’m telling everyone not to come here and eat
We ordered delivery and unfortunately my boyfriends soup lid wasn’t on all the way. Soaked the bag, I called to let them know. And we were refunded. The young man who answered the phone was amazing! Costumer service was on point! Much appreciated
