I order from this restaurant location 3-4 times a week. The food is always fresh, the staff is friendly, and the place is clean. However, today the service was not up to par. The manager had a bad attitude and was disrespectful to his staff in front of customers. My order was supposed to be ready at 9:27, but at 9:31 a staff member had to ask if I needed help. When I told him about my order, he went to get it for me, but the manager rudely interrupted him. The manager could benefit from a customer service training class.
Panera Bread - Table reservation
1852 Reisterstown Rd, Pikesville, MD 21208, United States Reservation"I think the photo speaks for itself."
Details
Phone: +14106025125
Address: 1852 Reisterstown Rd, Pikesville, MD 21208, United States
Reservation, Booking
City: Pikesville
Opening hours
Monday: 06:00 -21:00
Tuesday: 06:00 -21:00
Wednesday: 06:00 -21:00
Thursday: 06:00 -21:00
Friday: 06:00 -21:00
Saturday: 06:00 -21:00
Sunday: 07:00 -21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 971
Address
Reviews
I am a door dash driver. I went in for an order and 2 people asked my customers name, but didn't grab the order for me. Meanwhile I was looking right at it. I was fuming.
A quote from one of the employees the says everything it is warm enough, put it in the microwave if you want. Worst service ever at a Panera. 1 star do not recommend.
It's a Panera bread no better or worse than any other I've been to. So you know what you are getting It's either what you want or it isn't... Book a table now
I requested chive cream cheese but received regular instead. I didn't notice until I got home, which ultimately ruined my breakfast.
You have to order your bakery items at the front register. I stood in the bakery area 20 minutes before someone told me to go to the
Food is good, a safe place to dine in. However, check your order to make sure that it's correct or that nothing is
Soup bowl is on point with the French onion, was little sad to see my favorite sandwich off the Book a table now
I find it unacceptable that non-service dogs are allowed in the restaurant. I am not a fan.
I think the photo speaks for itself.
Dishes
Book a table now
Categories
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Bakery & Pastries
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Sandwiches
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American
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Bakery
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Sushi
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