1) food: 10/10. Delicious, consistent, and relatively healthy. No shortage of variety. They have something for everybody.2) customer service: 10/10. Atmosphere was cozy and comfortable. There was notably a wide variety and ethnic diversity in the customers. Employees were hospitable, friendly, and professional. One was specifically outstanding, a young man named Jaelen. He was polite, respectful, and hardworking. Everyone loves to see young people working hard. The area manager, a young lady named “Ryan”, was also extremely pleasant. As a former manager in retail, I can speak from experience that they exhibit elite customer-service skills. Made me feel like family, not a customer. Definitely...
Great food, but the service is frustrating. This is now the third time I've lodged a complaint through Panera's website, and I've yet to receive a response. I used the drive-thru for pickup, and after being told to wait a moment, I ended up sitting with my window down in 98-degree heat. After a long wait, I decided to pull up to the window, only to find there was no one ahead of me. I honked my horn and saw three employees inside, but they completely ignored me. Eventually, I parked and went inside to collect my order, where I was told that I was being impatient. Apparently, my impatience is the real issue here. What’s the point of having a drive-thru pickup option? When the understanding of...
I've been ordering from Panera occasionally, and I've noticed that my favorite, the chipotle chicken avocado sandwich, has tasted a bit different lately. Today, I decided to go for my usual "pick two" with the same sandwich and a broccoli cheddar soup. Wow! That sandwich was incredible! It's been a long time since it tasted this good. Whoever was in the kitchen making my sandwich—you truly have the hands of a chef! Thank you so much! I devoured it! I hope you’re the one preparing my next meal when I order again.
I frequent this establishment quite often so this was a first for me. As I'm getting my togo order a worker walks up to me and takes my food asking if I had a ticket, he didn't introduce himself or ask to check my food before taking it out of my hands, it took me looking at his uniform to know he worked there and I was and still am pissed. Do better.
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I ordered through DoorDash and the driver forgot the coffee in his car. I called the restaurant and spoke to Mason. Mason personally delivered my iced coffee 20 minutes later, free of charge! Outstanding service thank you!
Worst Panera Bread ever!!! Do not come here. The cook was scratching her armpits while make the sandwich and the guy in the dining area was putting all the drinks away and it wasn’t even 9 yet.
I received my order delivered, and I was pleased to see that both my drink and food were well-secured to prevent any tampering. This was greatly appreciated, especially for the drink.
Great food, recommendations and service by Gabby and team members on staff. I totally recommend stopping here for lunch, as they have many lunch specials. My sandwich was really good.
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This store is always clean and busy. Mrs. Deborah is one of the most loyal cashiers and knows customers by their names. I’ll miss her. Always the best cookies here!
Great service. Nice atmosphere. Delicious food. I love their breads. Breakfast sandwich was really good.
3 Flatbread Pizza Family Feast With Vanilla Cinnamon Rolls
2 Flatbread Pizza Family Feast With Vanilla Cinnamon Rolls
Napa Almond Chicken Sandwich Chicken Wild Rice Soup
Smokehouse Bbq Chicken Sandwich Creamy Tomato Soup
Half Citrus Asian Crunch Salad With Chicken
4 Flatbread Pizza Family Feast With Cookies
The Chef's Chicken Sandwiches Family Feast
Classic Grilled Cheese Creamy Tomato Soup
Strawberry Poppyseed Salad With Chicken
Chipotle Chicken Bacon Flatbread Pizza
