I recently left a negative review for this location, but I was pleasantly surprised when they credited my Panera account with $20. Appreciating the gesture, I decided to give them another chance. Today, I ordered two simple items and was told my order would be ready by 11:17 AM. When I checked in at 11:22 AM, I discovered that my order hadn't even been started. I ended up waiting an additional 10 minutes and had to go back twice: once for my drink cup, which I never received, and again for my bagel, which they forgot to put in my order. I ended up wasting most of my break there, and when I finally returned to work to eat, I realized that I didn't have the utensils I had requested. I’m done w...
I arrived quite late, about an hour before closing time. To be honest, this was either my first experience at Panera or it's been so long that I've forgotten. I ordered the steak and white cheddar sandwich along with a Cobb salad and green goddess dressing. I was impressed! The sandwich was tender, but that horse sauce was something else. It wasn't spicy at all, yet somehow left a lingering burn. Next time, I’ll definitely try a different sauce. The Cobb salad was fantastic too; I loved every bit of it, especially the pickled onions. I even had to ask for more! They added a lovely zing to each bite. All the staff were polite and efficient, and the tables were clean. I will definitely be back...
We usually dine at this Panera Bread about once a month and have never had any problems before. This time, we ordered the same "Pick Two" combo as last time—same sandwiches, salad, and soup. However, our bill came to $46, whereas it was only $23 previously. I understand inflation, but this felt excessive. When I asked the cashier about it, she was evasive and insisted that since the sandwich had a certain price, we had to pay full price for everything. The menu price for the "Pick Two" with that sandwich was nowhere near what she charged. It felt like she was trying to provoke a reaction, so we decided to leave. Honestly, I'm not sure if I’ll return as long as she’s working the register.
I visit the Panera on Portion Road every day and have been coming for nearly two years, with about the last four months visiting daily. Lucas is always incredibly helpful and friendly—he’s not just an employee, but a genuinely kind person. I really appreciate his positive attitude and willingness to assist. The kitchen staff work quickly, and the store is always exceptionally clean. The whole team consistently appears cheerful and happy to be there. As someone who works in a similar setting, I truly value and appreciate that atmosphere.
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I've generally enjoyed ordering from here, but this time was quite disappointing. The staff was very rude, and there seemed to be a language barrier at the pickup counter. They forgot part of my order, and when I tried to bring it to their attention, they ignored me at first and then didn't believe me. My drinks were also missing. The employee slammed the cups down and walked away. They still forgot my scones, but I just ended up getting a refund. Overall, it was not a good experience.
I ordered the half turkey and cheese sandwich along with a bowl of broccoli cheddar soup at the restaurant. The "pick two" option was just the right amount of food to leave me feeling satisfied. Everything was fresh and delicious. I left the restaurant feeling very happy with my meal.
Fantastic service, delicious food, and everything was spotless. The staff was amazing, and the manager was clearly attentive to everything. If I lived nearby, this would definitely be my go-to spot!
The food was excellent, but I had to send someone to retrieve the one sandwich that wasMissing!
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The soup was fantastic, and the orange scone was a real treat too.
Panera did not provide the sandwich as described on the menu.
New Pomegranate Hibiscus Tea Naturally Flavored Herbal Tea
New Blueberry Lavender Lemonade Naturally Flavored
New Croissant Sausage, Egg Cheese Sandwich
New Croissant Bacon, Egg Cheese Sandwich
Mediterranean Chicken Greens With Grains
New Ciabatta Ham, Egg Cheese Sandwich
Ciabatta Bacon, Egg Cheese Sandwich
New Citrus Punch Naturally Flavored
Balsamic Chicken Greens With Grains
New Sausage Cinnascramble Sandwich
