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"The wait times are too long. During my first visit, I waited at least 25-30 minutes in the drive-thru, and today it was about 10 minutes. However, the food is excellent, I would rate it a 5."
Phone: (+1)7087133764,(+1)3142882671
Address: 300 E. 162nd Street, South Holland I-60473, United States
City: South Holland
Website: https://www.panerabread.com
Monday: 06:00-21:00
Tuesday: 06:00-21:00
Wednesday: 06:00-21:00
Thursday: 06:00-21:00
Friday: 06:00-21:00
Saturday: 06:00-21:00
Sunday: 08:00-20:00
Dishes: 10
Amenities: 13
Categories: 5
Reviews: 3201
This location has the unfriendly staff I've ever encountered at a Panera. My sandwich was made incorrectly, and rather than offering to replace it or provide a refund, the manager, Amanda, begrudgingly offered me a free pastry, saying, "That's all we can do." The sandwich was not only made incorrectly but also poorly assembled and very lacking in substance. I paid $20 for a badly made sandwich that I didn’t even order correctly. I definitely won't be ordering breakfast from this location again. Food rating: 1.
My partner and I had a wonderful dining experience. The staff was extremely helpful and friendly, and they even suggested some delicious baked goods to complement our meal. The kitchen-sink cookie was particularly delightful. The overall atmosphere was very inviting. I’m definitely looking forward to returning for another visit.
The service was awful. The staff seemed uninterested and were unwilling to accommodate my child. I can't recommend this Panera location—try one of the newer ones instead! Food: 1 Service: 1 Atmosphere: 1
I absolutely love this place! Everything is so fresh, and the staff is quick and friendly. I really wish they would partner with Uber Eats because I would definitely order from them more often!
The wait times are too long. During my first visit, I waited at least 25-30 minutes in the drive-thru, and today it was about 10 minutes. However, the food is excellent, I would rate it a 5.
