The food at the restaurant was mediocre and it seemed like there was a lack of communication among the staff. Despite booking a cream tea for 2.30pm on the 30th, I had to remind them about it and was told there was no booking. The cream tea I received was underwhelming with a plain scone, dry jam, butter, and half-frozen cream. When I ordered the Thai Green Chicken curry for dinner on both nights, it was not what I expected. I raised this issue with the restaurant manager, who apologized and admitted that the chef should change the menu daily. Additionally, the Eton mess we ordered lacked meringue and consisted only of cream and frozen fruit. Overall, the food quality was disappointing compa...
We were disappointed with the whole experience The afternoon tea was basically a rip off, Several menu options were unavailable from the al a carte dinner menu. The staff were amenable but inexperienced The breakfast buffet wasn’t very attractive, tea and coffee limited access. I’ve had better breakfast in Holiday inn express and not charged extra All in all I have the impression that uk hotels are trying to claw back lost revenue with higher prices and reduced quality and service.
The restaurant experience at the hotel, from check-in to leaving, was excellent. The staff were polite and friendly, especially Ollie in the restaurant. He served us with a smile and was very polite. I believe the staff are the hotel's saving grace, as the prices for drinks were extremely high. This should be addressed, especially in the current economic climate. There were no special offers or deals on drinks or cocktails.
The table was set but was next to the bar in a dark room. with no other guests Staff were pleasant and allowed us to relocate to a table near the window. Service was prompt and hot drinks fine, However the sandwiches although fresh were basic, fillings egg, ham, cheese and tuna. The scones dry and small, Three cakes all tasted a bit stale Disappointing for a 60th birthday gift , No othe
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The staff were great, however the venues interpretation of a crime brûlée was somewhat different!! A Biscuit base with a creamy cheese top, decorated with a fruit sorbet and some fresh raspberries?? Not quite a brûlée but the staff insisted that it was the restaurant’s interpretation of a brûlée. In mitigation we were not charged for it.
I was highly disappointed with the afternoon tea at this restaurant. There were only a few sandwiches, a couple small pieces of cake, and a small scone. I was left feeling underwhelmed and would not recommend it. However, the red velvet tea was quite enjoyable.
Super helpful attentive staff that ensured that our meal was my food gluten-free, offers alternatives as needed. William our primary waiter was kindly lovely. Staff a loan to your Der Funke Royal. Thanks for a nice evening.
I went to the QHotel in Crewe for my birthday in January and I’ve got to admit that I preferred the food there. The menu had a wider variety of options to choose from and it tasted better
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Service was excellent and could not be faulted! The staff were friendly and nothing was too much trouble. Loved it and will definitely be dining here again!
Very nice meal and lovely staff! Both lamb and steak were cooked as we requested.
Creamed Spinach Mushroom Cannellon (V)
Selection Of French British Cheeses
Goats Cheese And Tomato Tart (V)
Chicken, Mushroom Leek Terrine
Parmesan Custard Gougeres (V)
Pan Fried Whole Plaice (Gf)
