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"Kim is phenomenal and treats customers exceptional. The crew who cooks excellent. But franchise needs New York style pizza as well. Then it will rock."
Phone: +13029920212,+13023226060
Address: 2008 W. Newport Pike Wilmington, DE 19804, United States
City: Wilmington
Monday: 10:00-20:30
Tuesday: 10:00-20:30
Wednesday: 10:00-20:30
Thursday: 10:00-20:30
Friday: 10:00-20:30
Saturday: 10:00-20:00
Sunday: 17:00-20:00
Dishes: 1
Amenities: 3
Categories: 5
Reviews: 127
Ordered a provolone cheese steak fried onions and mushrooms. The cheese steak was definitely edible (I was really hungry) but wow was the steak was over cooked and not much fat content in the cut of steak used, which made this very bland and dry. The saving grace on the sandwich was the toppings. The roll was standard so if you like it soft you will like the bread. This is not a competitive steak.Otherwise, the place was immaculately clean, the woman who took my order on the phone was polite and professional. The lunch specials looked reasonable.
Customer service alone is 5 stars. I ordered my pizza For Dine In. They delivered to my table. I looked at the pizza and didn’t like it but I said “it’s pizza. Just eat it”. And I couldn’t. I returned to the desk and said I wasn’t pleased. The pizza was over cooked. They immediately fixed me two larger cheesier slices and again delivered to my booth. I appreciate how they handled my dissatisfaction. Oh and the pizza was good! Slices so big I had to finish at home.
This Pat's location is wonderful, staff is efficient and kind. I do mostly take-out, order is always right and hot. Definitely recommend for pizza, cheesesteaks, pasta. Parking: Lots of free parking. Wheelchair accessibility: It's flat all the way into the restaurant.
I've always liked Pat's, ever since the original Broadway location next to Anthony's about 50 years ago. This location makes a killer turkey hoagie so good. Nice folks, clean place.
Kim is phenomenal and treats customers exceptional. The crew who cooks excellent. But franchise needs New York style pizza as well. Then it will rock.
