I visit this Peet's Coffee quite often. I used to go to Starbucks, but I found that I prefer the coffee at Peet's. The app is fairly easy to navigate once you get the hang of it, and it's much simpler to tip the baristas compared to Starbucks. The staff is really friendly. One time, I was in a hurry and accidentally scheduled the wrong pickup time for my coffee and snacks. When I arrived, they hurriedly prepared my order so I could make my appointment on time. Later, when I returned, they remembered that I had forgotten my pumpkin bread and hoped I’d come back for it. The location is convenient, right across the street from Whole Foods, and it's next to HomeGoods. Target is in the same shopp...
When ordering food, it's off-putting to be served by someone with multiple bullrings and numerous other nose piercings (I noticed at least five on her nose alone, along with a stud on her forehead and various facial piercings and tattoos). A few piercings are one thing, but what happened to grooming standards? After I got my coffee—which made me decide to skip the food—I sat down at a dirty table and noticed the floors, windows, and the creamer/napkin station were all filthy. I won't be returning.
Peet’s Coffee consistently delivers top-notch quality, surpassing Starbucks without fail. It’s surprising how many people seem unaware of this! This particular location has an excellent atmosphere and fantastic staff. Recently, I ordered a pound of coffee beans but forgot to pick them up when I rushed out due to a mid-day PG&E power outage. They kindly set it aside for me and had it ready for pick-up the following day. That’s wonderful customer service!
I just had a disappointing experience with customer service at Peet's. The staff member, a petite Asian woman, seemed impatient and unfriendly. It's not my fault that clear communication is difficult with masks and loud music. Her eye-rolling and inaccurate order handling showed a lack of professionalism. I usually enjoy friendly service here, but this morning was not the case.
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One of the best Peet's locations! The flavors are even more impressive than the presentation. I stopped by in the morning and again during lunch, and the afternoon coffee was fantastic as well! A big shoutout to the baristas at this place!!!
Employees are great! Neighboring business employees/owners take up the parking spots in front which is annoying. Forget parking during the Farmer's Market. People like to bring their dogs inside here.
Just a heads up: if you order a slice of bread, you can always expect to receive the hard, dry crusty end piece. This has happened to me every time, regardless of which Peet's location I visit.
Neither drink was filled to the top, and they also forgot to include straws for the two iced beverages.
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The register staff could use a CS refresher course. Otherwise the place was fine
Even though I received the wrong drink, the coffee was still delicious!
Vive Organic Immunity Boost Wellness Shot 2Oz
Southwest Breakfast Burrito (Plant-Based)
Cold-Pressed Orange Juice By Happy Moose
Pasture Raised Hard Boiled Egg Two Pack
Chobani Nonfat Vanilla Greek Yogurt
Chocolate Chip Cookie With Sea Salt
Kind Bar Blueberry Vanilla Cashew
Pineapple Citrus Green Tea Shaker
Single Origin Chocolate Croissant
Roasted Turkey Parmesan Ciabatta
