"I had a fantastic experience at the restaurant! Charisma was incredibly helpful, assisting us in choosing which pies to order. She even added sprinkles to my ice cream when she found out it was my birthday!"
To make matters worse, we weren’t even offered water to start, which felt quite absurd. I attempted to find the waitress or anyone at the front register for assistance, but there was no one available. We ended up leaving feeling very disappointed. Honestly, save yourself the trouble and go to the Maple Grove location or any other Perkins instead of this one. Although it may be more convenient to go here, the service is lacking. I only gave it two stars because, on the rare occasions when I was served properly, the food was good. However, they really need to improve their staff service. I won’t be returning here anymore.
As for the rest of our experience, we were given plenty of time to catch up, although it took an unusually long time for our food to arrive. Unfortunately, the bathroom had an unpleasant smell reminiscent of a high school locker room, and the floor appeared to have gone unvacuumed since the Trump administration. Furthermore, the host had to clear our table himself due to the lack of staff assistance, and the management seemed either overwhelmed or disconnected from the situation.
Overall, this restaurant would have received just one star if it weren't for Lisa's outstanding service.
During our visit, we found ourselves waiting a long time for our food, which allowed us ample opportunity to chat. Unfortunately, the bathroom had an unpleasant odor, similar to that of a high school locker room. The floor also appeared to be in dire need of a vacuum, as if it hadn't been cleaned in ages—perhaps since the Trump administration. The host had to clear our table due to a staff shortage, and it seemed like the management was either overwhelmed or out of touch. Overall, this place would have only earned one star if it weren't for Lisa.
The restaurant seemed to have some issues during my visit on the morning of November 8th. My hash browns were inconsistently cooked—one side was as hard as concrete while the other was soft. The eggs Benedict weren’t prepared properly either; they were overcooked. It felt like customers were just being rushed in and out. While I’ll continue to dine at this Perkins, I think I’ll wait a few months until the management gets everything sorted out.
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It's been 10 years since I last visited this restaurant, and today’s experience reminded me why I hadn't returned in so long. Our food arrived missing a couple of items, our drinks were served in dirty cups, and we had to sit at a messy table. To top it off, the waiter tossed our straws at us and stomped off while fetching our water.
This restaurant is excellent! The food is consistently outstanding, and the service is generally quite good. However, there is one server who can be quite rude and often appears irritated. Fortunately, everyone else I've encountered has been incredibly friendly!
The food is great, but the service leaves much to be desired. There never seems to be enough staff on hand; while the employees are friendly and willing to help, they’re so stretched thin that they can’t provide the proper attention to their customers.
We had the chance to visit this restaurant, and the food was fantastic. The service was top-notch as well. However, there is one issue that needs attention: the bathrooms. They could definitely use some improvement, as there was an unpleasant odor.
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The food is excellent, but the service could use improvement. There never seems to be enough staff available, and while the team is friendly and eager to assist, they are so overworked that they struggle to give proper attention to their customers.
I had a fantastic experience at the restaurant! Charisma was incredibly helpful, assisting us in choosing which pies to order. She even added sprinkles to my ice cream when she found out it was my birthday!
Smokehouse Bacon Double Cheeseburger Combo*
Southern Fried Chicken Biscuit Breakfast
Blueberry Buttermilk Pancake Platter
Pumpkin Cream Cheese Mammoth Muffin
Scratch-Made Belgian Waffle Platter
Country Sausage Biscuit Breakfast
Strawberry Cream Cheese Crispers
Buttermilk Pancake Short Stack
Hibachi Grilled Shrimp Skillet
Hibachi Fried Chicken Skillet
