We've had a lot of questionable experiences here since they opened but overall enjoy the food and the customer service most visits they always try to make it right. I just experienced the absolute worst customer service possible here in front of my children for no reason and we won't be returning. We keep hearing they're hiring new staff to weed out the bad ones but it seems to be getting worse. Definitely bummed that they did so awesome in the beginning just for this to happen.
Philly Shop Co - Table reservation
200 Richards Ave, Gillette, United States Reservation"Very awesome owners, staff and hands down the best breakfast you could ask for!!"
Details
Phone: +13076708065,+13072577070
Address: 200 Richards Ave, Gillette, United States
Reservation, Booking
City: Gillette
Website: https://phillyshopandco.com/
Opening hours
Monday: 10:00 -21:00
Tuesday: 10:00 -21:00
Wednesday: 10:00 -21:00
Thursday: 10:00 -21:00
Friday: 10:00 -21:00
Saturday: 10:00 -21:00
Sunday: 10:00 -20:00
Statistics
Dishes: 4
Categories: 5
Reviews: 278
Address
Reviews
I just went in and got a Mushroom n Swiss with Onion Rings and it was definitely delicious and I spoke with the new owner and he was real down to earth and he was very receptive to my thoughts and feelings. All the changes that was made was due to Consistency and Customer Service and not profit margins. The staff was very polite and professional and I'll definitely will be going back real soon.
My friend and I stopped at this place for something different, first time was a little disappointing, tried them again..This placeos a no for me. They don't offer any condiments for your meal, I asked for mayo, the drowned the sandwich, the fries were brunt and hard. They were nice about giving me a refund but I feel like this was deliberately done to us. I will never return.
I enjoy the food at this restaurant. Make sure to add beer cheese to your Philly sandwich if you prefer a runny cheese, otherwise it will just be regular cheese. The only issue with this place is that they have inconsistent hours of operation, so it can be hit or miss when visiting during normal business hours. I'm not sure what's going on with that. Book a table now
I had an issue with my order when I got home from the restaurant. I contacted the store and the manager took immediate action, making a new order and delivering it to my address personally. The staff also followed up to ensure my satisfaction. I want to give a big shoutout to the Philly Shop and their management for their excellent service!
New owner just as bad food. Having lived in Philadelphia I know what a Philly steak sandwich should look, feel, and taste like and this is not it. The sandwich I received had granular meat not shaved ribeye chopped into ribbons.Also it was so overseasoned and salty that it was only just edible. Yet again I can 't see it surviving
the chili was cold and there was no cheese. the hot dog was small and had no condiments at all on it. you pay for a chili dog you expect it to be better than sonic. highly disappointed again. we will never be back.
I wish the Philly cheesesteak had onions and peppers, but that was my fault for not reading the ingredients. The staff was fantastic and very friendly. This will definitely be a favorite spot for my family. Book a table now
Always have great food and the staff is always friendly. Highly recommended! Fresh ingredients and fast as well!
Very awesome owners, staff and hands down the best breakfast you could ask for!!
Dishes
Book a table now
Categories
-
Sandwiches
-
Breakfast
-
Seafood
-
Coffee
-
Cheese
Amenities
-
Wheelchair Accessible Entrance
-
Wheelchair Accessible Seating
-
Wheelchair Accessible
- Table reservation
-
Accepts Credit Cards
-
Curbside Pickup
- Reservation
Wyoming's Rib And Chophouse Gillette
2721 S Douglas HwyWY 82718, Gillette, United States
Reservation, Steakhouse, Ice Cream, Chicken, Steak, Meat
"The food at this restaurant is fantastic and the service is top-notch. I highly recommend it. The 22oz margarita was amazing! The fillet and ribs were both delicious."
The Coop
208 W 2nd St, Gillette I-82716-3714, United States
Reservation, Vegetarian Friendly, Ice Cream, American, Seafood, Tapas
"The Coop is an excellent restaurant, staff and live music reggae yes. Thank you for such an excellent. Keep up the great work."
Fiesta Tequila Mexican Resturant
311 S Gillette Ave, Gillette I-82716-3709, United States
Reservation, Vegetarian Friendly, Mexican, Spanish, Seafood, Tapas
"Excellent place and attention! Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5"
The Railyard
113 S Gillette Ave, Gillette, United States Of America
Reservation, Delivery Services, Bar-lounge, American, Full, Wine
"Had to send all the food back and it still wasn’t good."
Las Margaritas Gillette
2107 S Douglas Hwy, 82718, Gillette, United States
Reservation, Mexican, Chicken, Lunch, Pasta, Meat
"This place is run by legitimately admirable people. The food is consistently delicious. It's my go-to for eating out."