Pickleman's Gourmet Cafe

Pickleman's Gourmet Cafe

3023 Highway K, O'Fallon I-63368-8696, United States Reservation
1911 Reviews 4.5

"Great food! Very clean with friendly staff. Hannah was very helpful and knowledgable of thd me u."

Details

Phone: +16362727000

Address: 3023 Highway K, O'Fallon I-63368-8696, United States

Reservation, Booking

City: O'Fallon

Website: https://www.picklemans.com/locations/ofallon-missouri.php?utm_source=google&utm_medium=Yext

Opening hours

Monday: 10:00 -22:00

Tuesday: 10:00 -22:00

Wednesday: 10:00 -22:00

Thursday: 10:00 -22:00

Friday: 10:00 -22:00

Saturday: 10:00 -22:00

Sunday: 10:00 -22:00

Statistics

Dishes: 3

Categories: 5

Reviews: 1911


Address

Show Map

Reviews

1 /5 Rating

I am a pharma rep. Had an office call about 10AM and ask if I could bring food last second, I said sure. Office placed the order at this pickelmans around 10:30AM for delivery at 11:45. I called and paid over the phone, just under $300. Food was good and office was happy. However, one salad was missing chicken, and one sandwich was missing entirely. No other issues though. No big deal. Finished lunch, went back to this location, and said politely “hey no biggie, but these items were missing, can I get a remake, I’ll pay for it” and the girl (didn’t even bother to check her name tag) says “okay sooooo I personally checked this order along with my manager and it was all there when it went out”...

1 /5 Rating

This restaurant has significantly deteriorated since the ownership change. The staff is disrespectful to customers and behaves like a group of immature middle schoolers. They seem to take pleasure in messing with patrons. It’s evident that hiring standards have dropped, as many employees appear untrained and unqualified for customer service roles. If you're bored or dislike your job, please don't express that frustration on customers who are simply there to grab a sandwich. It's disappointing.

5 /5 Rating

I'm writing this review to give a shoutout to the staff from this evening. It was late on a Sunday night, and the atmosphere and energy were fantastic! I think I chatted with just about every employee on duty tonight, which isn’t uncommon for me. One of the reasons I love visiting Pickleman’s, aside from the delicious food, is the wonderful staff. They're always friendly and helpful—just great people! Thank you again for the tasty food and the consistently welcoming ambiance!

3 /5 Rating

For being there the first time we had no clue where to order, or what the process was. They acted like we should have known everything walking into the store. It seemed like they were too busy cleaing up to leave, then to help us. They just wanted to push us out asap. The ingredients were fresh but their attitudes was not. Don't know if we'll do this one again or not. Book a table now

1 /5 Rating

Online order but no one even acknowledged me. I stood where they have online pickups. I tried to get someone attention and all I got was rude we 're working on it . After 45 minutes and 10 or so minutes, my food sitting there, and no one called out my name. Got home and order wasn 't even my order. Not coming back. Not worth the headache.

5 /5 Rating

During my last visit, I accidentally ordered the wrong sandwich. The staff was very accommodating and insisted on remaking it for me, even after I mentioned I would accept the sandwich as it was. I've consistently had positive experiences at this restaurant. The food is great, and the staff are always friendly.

1 /5 Rating

Went in to pick up an order, and no one acknowledged me for about 10 minutes. Once someone finally did, I got nothing but rudness. I'm sorry if me placing my order upset you or the workplace is that upsetting. Sets a bad tone for the business.

5 /5 Rating

Experience was great as always. They are quick and the quality is exceptional. Jack helped us and was so kind. Will continue coming back. We love their pizza and sandwiches. Always a top choice for our family! Book a table now

5 /5 Rating

Food is always good and fresh. A couple of the staff members had weird attitudes. Like we were bothering them by ordering food they had to make. Most of the employees were nice.

5 /5 Rating

Great food! Very clean with friendly staff. Hannah was very helpful and knowledgable of thd me u.


Dishes

Bbq Pork
Bbq Pork

Cookies
Cookies

Lentil Soup
Lentil Soup